ReCollect Reviews: Is It Legit?

Customer Experience

Positive experience36.8% of reviews
Neutral10.5% of reviews
Negative experience52.6% of reviews

~ Based on 19 written reviews from the US App Store.

Is ReCollect Safe?

Not enough ratings yet to assess ReCollect.

Is ReCollect Legit?

ReCollect appears to be a legitimate app. AppsHunter Legitimacy Score for ReCollect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good work ReCollect!

An efficient, easy to use service for 10c recyclables- will be necessary with the proposed expansion of 10c recycling. Recollect is the service to use.

A waste of time!

They never show up! You bag the bottles, put labels on and carry everything to the front door and they never show up for pickups! Not once! Not twice! They will keep rescheduling by the end of the day for another 3 weeks. What a great way to waste people’s time and labour.

Information upload

Try to upload government id app freezes not good

Good idea

App never opens for me! So frustrating when trying to update a pickup.

App works but that’s it

The app is easy to use but booked appointments never turned up to collect and got rebooked numerous times. Have given up on this service. Would not recommend

Dysfunctional App

I can’t even sign up for it. You need to enter your phone number, which you can’t because it always puts a “0” in front of it no matter what, so you can’t put your whole number in. DID take my email, but the email verification link doesn’t work, and the “Resend verification email” button also doesn’t work.
So good luck even getting in.
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Biometrics for a cash for 7c trash app?

I believe this is giving away too much private information , which is unnecessary for the use of app

i've been using this a while

the app is fine but the service leaves a lot to be desired. i book a collection for x day, i check for a time, it says between 7 and 8. nobody shows up. i had to choose another slot 2 weeks away, woke up on the day, my booking disappeared. multiple times i've not received a time at all and no message to say they're unable to make it after all. i have no way of getting 20+ bags to the depot and wheeling it all the way to the markets in a trolley in the heat on dodgy paving isn't going to work because i've done it before.
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Poor value - good service

I had 6 bags . I Counted over 100 containers per bag for 4 of the bags - the other two bags had larger containers in them I didn’t count those bags .

I expected that the total count would be around 600 - 500 based on ; ( 120 x 4) + ( 50 x 2 )

Re collect counted 320 which is certainly grossly incorrect . I gave feed back through the app , I will update this review based on the response.
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Dishonest about fees..?

Not clear on what the “service fee” is anywhere. Makes me not want to book a collection and lose money. Even when you go to book a collection it isn’t mentioned anywhere

Great App!!

This App this amazing! Pickup occurred on time and I was able to donate my bottle money to a good cause!

Great app and company!

I really appreciate the service notifications sent to my email when the driver is about to arrive. This gives me a chance to get the bags ready and place them out front right before they arrive without worrying if they will be left out front for too long where birds can get to them for example. Also if you are not present when they collect the bags, they take a photo to show that they have been to your address already. In addition, they count the bottles quickly too, usually within the same day of collection. Thanks ReCollect for making recycling more convenient!
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Worked well for me

My last 4 visits to the recycling drop off points the computer was down, out of labels or bins full. First time I have used ReCollect and won’t be the last. I combined mine with our neighbours. Simple process, contactless collection, a bit of money goes to the person collecting. Yeah I’m happy.

App works but service needs to lift its game

App works fine but the actual service needs work - failure to collect blamed on operational issues (despite two messages reminding me they were coming), long wait for rescheduled collection and then driver goes to wrong address and another long rescheduling gap. Did not get a response to message sent after first failure to collect.
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Not well described

A good concept, but the areas you service are not included in the description, and you don’t service everywhere.

I’m not creating an account just to find out you won’t pick up from my area.

Fix the app description so people don’t waste their time!

Not worth it

Rather take them by myself

Awesome service ! Very happy

This recycling collection service is awesome! I feel bad not returning my bottles, but I also am busy and Cbf taking them to the centre. These ppl will come collect them! Easy as! Just leave the bottles out. You can then choose to donate the money to the charity :) iThank u so much

Good idea

This a good idea for people who can’t to places to recycle their cans bottles etc.
but I was dissatisfied with my count for a start, I counted 1,038 cans, your estimate was $99, and your cut was $39, leaving me with $59.
I won’t be using your services again, it’s just not worth it.I have been saving these bottles for a long time and Was looking forward to a bit of extra cash In. My bank before Xmas.
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Response from developer

Great news...you can absolutely recycle as many containers as you like, we do ask how many BAGS you have (up to 99), just to make sure we send a big enough truck and don't leave any bags behind. You can 100% get us to collect all 5 of your bags in one trip!

What an ingenious App!!

What an excellent way to ensure we recycle what we can.

Response from developer

Dr Green, thanks for your positive review, we’re glad to be helping you recycle everything you can!