Check-in feature when prompted to check not responsive was unable to check-in
I had my Reconnect Community app go off at 11:25 with the amber alert alarm waking me up suddenly I opened the app to hit the check-in link on the touchscreen and I was getting no response. I continue to hit it and then I tried other links they were not working until some of them and did work. I was able to take a picture of myself from the app from another link around that time and just send it in via the document subscription portion. Seems like a pretty big deal when a program that has you under a probationary period to comply by their rules with a threat of a jail time and other sanctions looming if you do not comply and not checking in when prompted is a big one and it all relies on the technology and the upkeep of this application as to whether I have to deal with the repercussions or not. In this case I was there on time checking in and the app would not Respond only in the fashion to let me check in for the account court of Fayette County Georgia. That’s not a little big deal… That is a huge big deal.
Show more
Mildly infuriating
The app works well but the one thing that bothers me is the picture taking. When I’m at work @ 6am and wide eyed it takes forever to take a pic but when I’m just waking up and looking like a monster it’s instantaneous. Be aware of that when you’re taking your pics. If they go off of how you look, good luck.
Show more
Please make elderly friendly
My super old lady Jill needs this to be dinosaur friendly. She keeps asking me to read everything on the app. Make it easier for the old people.
Don’t do it
They will coerce you into doing this program by telling you it’s your best option and court will cost a fortune, etc. This is a complete invasion of privacy and the humiliation is not worth it. All employees run by their own set of rules and backtrack on their words continually.
Add more visual depth or enhanced visual cue
Instead of only adding/removing the word “No” on the pop-up for testing, there should be color coding. Green for “No Testing Required” and Red for “Testing Required.
