Recycle BC User Reviews

Top reviews

Great team

The collectors are great. They are prompt and personable. Recycle bins should be bigger Most days people have overflow and that becomes unfair for the collectors.

Dates are out of whack.

I loved the original Recycle BC app but was told we had to download the new one. Not instead of getting my reminder notification on the evening before I am receiving my reminder on the evening of our pick up day. It would be awesome it you could fix this bug asap. Thank you in advance.

Appreciate the app

The reminders are very helpful.

Why no pop up events?

With the subscription calendar you get all of the pop up events in BC. This is nice in Victoria as you get all their gazillion notifications, sooo annoying if you are not.

I just want to see or be reminded when my LOCAL pop up event takes place. This app does not have them at all.

Response from developer

Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

New system

The new system and schedule has been a challenge but I think it is all coming together and I really like the weekly reminders
Keep up the good work☺️

Great service

Having the app and the reminders is great for us! Thank you!

Helpful Service

Recycle BC is very professional and I truly impressed with their support

App works well, but…

I find the app is well designed, but the pickup for flexible plastics is frequently out of sync with the posted schedule.

Collection issues

Can’t understand why they don’t pick up the flexible plastics on the day they have it scheduled. Do better

No address listed

We live on a very busy, well known area of Maple Ridge BC and it doesn’t show Maple Ridge at all!

Response from developer

Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc.

ENDERBY Rural

Love this app… I had to drive down to check if others were putting out recycling as to know. Put on my calendar trying to do it that way but often forgot and missed the pick up.
Now with app I can be prepared and out on the road the night previous to be ready.
Many thanks so appreciated!

Recycling PG

The pickup staff is friendly and on schedule every time. Great work folks. Appreciate your service. 🙏

Review is excellent

Very useful
2019 Aintree dr
Thanks for your services

Reminders

It’s really helpful to subscribe to getting reminders. They automatically sync to my smartphone’s calendar so I can see what is being collected and when. I also appreciate the added info on where to recycle certain items that do not go in the bins such as light bulbs and appliances which I have many of!
I also have contacted the email address recently when I had a question and they responded the same day. Great service!
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Fire!

Love it, very helpful 👍🏽

Rural regrets

At least we have pick up service (even if the app doesn’t know about it) For real: how hard is it to build a database? Get to work!

Won't run

Opens to a pop up and freezes there. Every time. Useless.

Response from developer

Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. -Micah @ ReCollect Systems Inc.

Recycle site

Never sure if it’s our week for pick up. Source of info on recycling matters also.

Pick Up Days

Nice to not wonder when it’s collection day. I don’t always get the paper calendar.

Recycle Day

Very thankful to never miss a day.