Reels User Reviews

Customer Experience

Positive experience44.4% of reviews
Neutral8.5% of reviews
Negative experience47.0% of reviews

~ Based on 117 written reviews from the US App Store.

What users say

Is Reels Safe?

Reels: Video Templates Maker appears safe based on user ratings. AppsHunter Safety Score for Reels is 94/100.

This assessment is based on 1,557 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 1,557 App Store ratings for Reels.

Is Reels Legit?

Reels: Video Templates Maker appears to be a legitimate app. AppsHunter Legitimacy Score for Reels is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working

Dose not work

It put music

Me no want music 🎵🎶

Not bad

I love the templates and the edits that you can use. It would be good if you could search for templates like in cap-cut but overall a good app

I can’t post

Yo I can’t post just because you need pro

Needs a update

Needs a update. It’s not working that good so it’s useless now.

Response from developer

Thank you for your feedback. We're sorry to hear that the app isn't working as well as expected. We understand how frustrating it can be when an app doesn't perform properly. We'd appreciate it if you could share more details about the issues you're experiencing at support@wndr11.cy, so our team can investigate and work on improvements. Thank you for bringing this to our attention and helping us make the app better.

Can’t do anything that cool

There’s only like templates and stuff and you can’t really make stuff on your own

3 things

Why is there only 3 things

Sucks

This whatever app is terrible then CapCut. It barely has anything

I didn’t really like it

On the add a lot of template but was template

Not worth it

This is not worth the money. Not enough templates to choose from and it’s difficult to use

Response from developer

Thank you for your feedback. We're sorry to hear that the app didn't meet your expectations. We understand that template variety and ease of use are important, and we appreciate you sharing your thoughts. Our team is continually adding new templates and improving the user experience based on customer feedback. If there are specific types of templates or features you'd like to see, we'd love to hear your suggestions. Thank you for helping us improve the app.

Not even a trial period

As soon as I download it the app asks for full access to the videos and photos and then goes to the screen asking for subscription. Uninstall

Response from developer

Thank you for your feedback. We're sorry to hear that your first impression wasn't a positive one. Access to photos and videos is requested so the app can allow you to select and edit your content. This permission is only used for app functionality and can be managed through your device settings. The subscription screen is presented so users can view available premium options, but you can continue exploring the app without making a purchase. We appreciate your feedback and will share it with our team as we work to improve the onboarding experience.

NOT better than capcut

I tested this app because it said it is supposedly better than capcut spoiler alert its not you have to pay 2X or 3X the price in CapCut I use CapCut for my vids (sub 2 geometry edits my channel) this here is all templates no creativity

Response from developer

Thank you for trying the app and for sharing your honest feedback. We're sorry to hear that it didn't meet your expectations. Our app is designed with a different creative approach than traditional video editors like CapCut. In addition to templates, it offers a variety of customization tools to help users create unique content, though we understand it may not fit every workflow. We appreciate your comments about pricing and creative flexibility, and we'll share your feedback with our team as we continue improving the app.

Bad Business practices

I signed up for the free trial and was charged! Can’t recommend it at all! Turned me off so hard I’m not even interested in this service anymore!

Response from developer

We’re really sorry to hear about your experience. 😔 We completely understand how frustrating that must feel. The free trial and billing are handled by Apple, and charges can occur depending on how the subscription is activated and managed in their system. Unfortunately, we don’t have access to billing or the ability to issue refunds from our side. We recommend contacting Apple Support directly so they can review your case and assist with a refund if applicable. We truly appreciate you bringing this up and are sorry for the inconvenience. 💬✨

Do not recommend!

It’s difficult to cancel and the functionality is not great.

A lot

A lot of options it’s awesome I just hate paying for apps or else I would still have it

No se puede cancelar

Necesito que me ayuden a cancelar la suscripción que ya cancelé desde el año pasado y me siguen cobrando, procederé legalmente si no me dan solución.

Nice templates!

Very attractive

Iphone 14

Iphone 14

Attention arnaques ⚠️⚠️⚠️

Il te propose trois jours gratuit avant le prélèvement, mais j’étais facturé, le jour, même du coup, j’ai signalé à l’assistant Apple

REVERSES YOUR IG: useless and no one replied to my emails

It’s super great, except that you can’t post reels onto your feed. You can only post standard posts which is like we’re living in medieval times. As well, what you see on the screen inside the app will be reversed when you put it into Instagram. I don’t really understand the point of it to be honest. I’ve written several emails developers, and they have not responded. Then I see on the reviews here, the developer doesn’t get back to anyone and then you’re charge $40. Luckily! I knew exactly what that scam was, and I terminated my trial after 24 hours. Don’t forget to terminate your trial! This is how this person is making all this money. Disgusting.
Show more