Deceptive practices and harmful lack of support. Stay away.
I signed up in August for the one week free trial and during that time, the app delisted ans lost twenty of my listings, was only somewhat functional, and customer support took days and days to get back to me just to say they were making changes. Fast forward one week and they announce that they are raising their prices from $55 to $240 a month, getting rid of Poshmark sharer, and it was immediate. Never mind that people were counting on the service going into the busiest quarter of the year. They had told me they would extend my trial so that I could at least use the AI listing tool and decide if it was worth the nearly $200 a month price hike. This never happened and went I went to open the app I was taken to a screen welcoming me to Reeva and asking me to sign up for a date to have a phone meeting with them to start service. At this point I was done and ready to put the whole thing behind me until I realized that they were still delisting and relisting to Poshmark for me but without updating listing info. This means that they are relisting things that have already sold and I have no way to access my account to stop it. Total nightmare.
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Used to be amazing but became greedy
As a seller on multiple platforms, this was one of the most helpful tools as it would AI generate your listings for you and you were able to list a large quantity of items on multiple platforms in a short period of time with the help of the AI generated listings. Now, however, they have changed their model to rather than paying a monthly fee to paying per listing, which I don’t think is fair as someone who sells a large quantity of items there is also a even larger quantity of items that go unsold so it’s a larger risk for sellers With a large quantity because you are essentially paying for items that may never sell.
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🚨Warning to resellers! You’ll find yourself in a nightmare situation!
Warning to all resellers; this app is a nightmare and you will spend countless hours trying to repair and recover from the damage!
It’s a shame you can’t give zero stars ⭐️.
Customer service actually sent me this message: "Sorry for all the issues. We are aware things haven't been great and our team is currently focused on implementing a lot of changes on our side. Others are also experiencing issues because of the platform instability. We also understand Reeva may not be a good fit at the moment since we have a lot of issues to fix."
We want to spare others the frustration, lost profit, and wasted time that we experienced! We made a HUGE mistake switching to Reeva from Vendoo. 😣
It’s a shame you can’t give zero stars ⭐️.
Customer service actually sent me this message: "Sorry for all the issues. We are aware things haven't been great and our team is currently focused on implementing a lot of changes on our side. Others are also experiencing issues because of the platform instability. We also understand Reeva may not be a good fit at the moment since we have a lot of issues to fix."
We want to spare others the frustration, lost profit, and wasted time that we experienced! We made a HUGE mistake switching to Reeva from Vendoo. 😣
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An incredible timesaver
This app helped me really automate my business. Instead of manually listing and keeping track of multiple platforms, Reeva is able to be my store manager and get things listed and sold quickly. I am doing twice the business I used to be able to do due to my new reach.
BEST RESALE PLATFORM EVER
To put it simply—Reeva changed my life. Their tools and platform have made it 10 times easier to list and resell my products. The founders are incredibly hands-on and provide outstanding customer service. I highly recommend this app to anyone looking to streamline their reselling process!