Refina User Reviews

Customer Experience

Positive experience28.9% of reviews
Neutral0.0% of reviews
Negative experience71.1% of reviews

~ Based on 38 written reviews from the US App Store.

Is Refina Safe?

Refina: AI Plastic Surgery appears safe based on user ratings. AppsHunter Safety Score for Refina is 87/100.

This assessment is based on 341 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.8% of ratings point to a safe experience
2.9% of ratings suggest some concerns
12.3% of ratings point to a risky experience

~ Based on 341 App Store ratings for Refina.

Is Refina Legit?

Refina: AI Plastic Surgery appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Refina is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don't sign up for this scam.

Was still charged after cancelling my subscription and of course my refund request was denied. What a scam!

Wow…not in a good way

Sleazy…they tell you one price, but card is charged at least $35 more than what is listed on app. Even if “results” are good, ie: something actually worth paying for, they are simply taking advantage. Scammers, just plain gross.

Bait and Switch, Very deceitful

It takes your photos and then holds your photos hostage until you pay. It mentions NOTHING about costs, prices, or payment until after.

Poor app usage

Only generates 1 look, doesn’t let you adjust or refine

not upfront that you have to pay

they ask a lot of questions and such and waste your time without ever mentioning you have to pay

Payment

Not good when you upload you pictures and they want a payment to view them, make sure you read the comments first

SCAM

I made the horrible mistake on clicking on this as it was suppose to be a trial and they immediately charged me $111. I tried to cancel but have had no luck.

5 days - zero results

I purchased for a year — over $100 - I know what an idiot. Uploaded my info and photos 5 days ago. Zero results. They’ve been “almost ready” for the vast majority of that time. I have emailed support, no response.

Entertainment only – multiple inconsistencies

This is a fun app but about as accurate as a horoscope. It’s no better than other DIY photo manipulation apps or AI. In terms of the detailed analysis recommendations, it told me I had narrow set eyes on one page, wide set eyes on another. Made multiple references to my fair cool skin but then on my skin analysis, it said I had a warm tone. It also counted shadows as blemishes. It was fun to play with once. Canceling
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Rubbish app

This app shows plastic surgery changes as performed 30+ years ago, not with the type of refined techniques that exist now. All the “after” images look really extreme with no ability to make adjustments, you pretty much look like an alien. Terrible!

Pay wall

You go through all of the steps to take pictures only to be given a ridiculous amount to see the AI generated images. Worthless app!

Mediocre at best

This app is not very helpful and takes a lot of work but more importantly it’s really hard to figure out and figure out how to unsubscribe. I wrote their customer service for help and never got a response so it’s definitely not worth the money.

Response from developer

Thank you for the honest feedback, and sorry we missed your email. One quick thing worth knowing: iOS doesn't let developers cancel subscriptions on a user's behalf, so it has to be done in iPhone Settings, then tap your name, Subscriptions, Refina, Cancel.

Snapchat Quality

Don’t bother. I spent $14 to look like a Kardashian. You can get the same look for free on a thousand other sites.

Response from developer

Thank you for the feedback. Version 3 now produces a much more realistic, procedure-grade results than the filtered look you saw. We've also added the Facial Dossier, a 22 page personalized facial analysis report built on a completely new pipeline of 3D facial mesh mapping, semantic segmentation, and geometric measurement. We hope you give it another try.

Impossible to canc

It’s $15 per week and impossible to cancel.

Response from developer

Thank you for flagging this. iOS doesn't let developers cancel subscriptions on a user's behalf, so cancellation has to be done in iPhone Settings, then tap your name, Subscriptions, Refina, Cancel. Refunds for App Store subscriptions are handled by Apple directly.

Good app

Saves a ton of time just one picture to understand the procedures of what I need don’t have to waste time finding a specialist

Response from developer

Thank you Troy. Saving people the time and uncertainty of figuring out what procedures might be right for them is exactly what we built Refina to do. Really glad it's working for you.

Not helpful at all

waste of money

Response from developer

Sorry the app didn't deliver value for you. We'd like to understand what fell short so we can improve. Please email team@trilogy-labs.com and we'll do our best to help, including walking you through how to request a refund through Apple if that's what you'd prefer.

Scam City

Avoid at all cost

Response from developer

Sorry the experience didn't meet expectations. We'd genuinely like to understand what went wrong on 2.3.0 and make it right. Please email team@trilogy-labs.com and we'll help with a free regeneration or a refund through Apple, whichever you'd prefer.

Too expensive

14,99€ a week is way too expensive. The app doesn‘t even offer a single day of trial before deciding if it‘s worth purchasing. You have to purchase right away without knowing if it‘s even something you‘re interested in using.

Response from developer

Thank you for the honest feedback. The lack of a trial is a fair concern and something we're actively evaluating. In the meantime, if you'd like to try Refina before committing, email us at team@trilogy-labs.com and we can help with a free generation, or assist with a refund if you've already subscribed.

Don’t waste your time

What happened to upfront transparency? This app makes no mention of a cost. purposely misleading the consumer into thinking it’s a free app, then has you jump through ten hoops, including images from all sorts of angles…only to them try and charge 12.99 for an AI generated image that can easily be created on chat GPT. Scam
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This is incredible

I have been ambivalent about getting a facelift but my god this was the tool I was waiting for. Highly reccomend!

Response from developer

Thank you Latonja. Helping people move past that ambivalence and feel clear about their decision is exactly what we hoped Refina would do. Really glad it landed for you.