Refresh Connections User Reviews

Customer Experience

Positive experience35.0% of reviews
Neutral15.0% of reviews
Negative experience50.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Refresh Connections Safe?

Refresh Connections appears mostly safe based on user ratings. AppsHunter Safety Score for Refresh Connections is 75/100.

This assessment is based on 44 user ratings, with an App Store average of 3.9/5.

Safety Analysis

69.4% of ratings point to a safe experience
2.8% of ratings suggest some concerns
27.8% of ratings point to a risky experience

~ Based on 36 App Store ratings for Refresh Connections.

Is Refresh Connections Legit?

Refresh Connections appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Refresh Connections is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

kinda bad lately

buggy, slow to load on super fast fiber internet, still inaccessible and hard to use.

Alt text bug

There is current bug where I am unable to add alt text to the main photo on my profile.

Awesome app

So thankful to the developers for making this. There are not a lot of resources for people who are Covid cautious, and this app is a major asset for people who are looking to meet others who still take Covid precautions. Some minor bugs here and there, and obviously not as many people on the app as some of the main social/dating apps, but overall an incredible app.
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gatekeepy and expensive

unfortunately, this app gatekeeps normal basic functions that every other dating/friendship app has for free like making posts, unless you pay for pro. And that’s $20/month btw! As if most disabled people can fork that over. Also, god forbid you try to make a post, it’ll clock you for ā€œputting personal informationā€ when you literally didn’t put any identifiers in the post or comment. This is supposed to be a gem for us CC people, but the headaches and gripes are only getting more aggravating to deal with. Sad.
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Can’t Find Locals

Needs a way to easily find people in the same region. I’m being shown people in another country which defeats the purpose of trying to make friends locally. I even narrowed my search to 60 miles and still receive picks from other countries. This is a bug they need to fix.

Have seen others on social media complain about the same thing and the developer bashes them instead of vowing to improve the issue. Poor customer service.

I also don’t like the way it looks, it is similar to a dating App. Many of us are just looking for friends.

I don’t see the advantage of this App compared to CC communities. It’s a miss for me.
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Can’t Find Locals

Needs a way to easily find people in the same region. I’m being shown people in another country which defeats the purpose of trying to make friends locally.

I also don’t like bow it is similar to a dating App. Most of us are just looking for friends.

great app, some small bugs

I love this app for its purpose!! Also for ease of use and filtering options. I find I still have to re-enter chat to get new messages to load, and it would be nice to be able to erase certain chats so I can focus on new ones without too much scrolling. overall, great app!

great app, some small bugs

I love this app for its purpose!! Also for ease of use and filtering options. Would like it to be a little quicker -- sometimes i have to leave and re-enter chat to get new messages to load. Would be nice to be able to erase older chats so i can focus on new ones without too much scrolling. overall, great app!
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Great app!

This is a really wonderful app for people who are seeking either in-person or remote community. I’m really glad that this app exists! The dev team did a really nice job — everything technical in the app works really well.

Such a cool concept!

Wonderful concept for connecting Covid cautious people. Of course there are some bugs to work out, but the team responded very promptly when I sent a help message about a small bug. I hope more and more people continue to join!

So appreciated

I’m so grateful for the efforts of this app. Being mindful and connecting us in different ways. It’s so helps seeing other people taking similar precautions. I know people are out there, but by nature, we’re often isolated. Loving this, and many of the features. It seems they’re taking a community approach on how to keep building out the app. I appreciate that.
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Asks for way too much info out the gate

You do not need my email, phone number, full name, and birthdate before I even see anything in the app. I didn't finish the profile part of the app because come on, this is just too much.

Unable to login

Appreciate the intent of the app. I’ve been logged out and unable to log back in for over a week now. Changed password, installed and uninstalled app, and still not able to get back in. Seems like a software glitch

Response from developer

Hi - we would love to help you get logged back in! Our team answers fast if you email us at help@refreshconnections.com.

Keeps logging me out

Happens even when there isn’t an update, just randomly all the time. 0 stars

More to be desired

This app is wonderful and I can definitely see the potential for long-term. I adore the creators for creating an app for Covid conscious individuals like myself. But it’s so new and it leaves a lot to be desired. I honestly believe keeping this in beta phases for a while with individual testers continue a lot longer would’ve been the way to go. My biggest pet peeves are: It’s really hard to find people via location searches. Finding a broad community is not an issue for me but really honing in on local community is something I really need, and it’s darn near impossible to find someone that’s not across the country. And with the new app upgrade it’s completely non-usable. I can’t login without an error message, and I can’t reset my password without an error message.
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[Bug] Can’t use app due to pop-up

I love the concept but I fully can’t use it anymore. After I log in, a full screen pop up tells me to create an account. Ofc it blocks me from doing this as you can only have one account per phone number.

Happy to change or remove this review should this be fixed :( but as of right now it’s unusable

Putting 2 stars instead of 1 bc I really support the app’s mission
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Thank you!

The very existence of this app gives me hope! I’m excited to watch this app grow and the community with it! Thank you thank you thank you to the developers!

Another concept bursting with potential…

I keep hoping for an app where a true sense of community, mutual aid, and genuine care for each other is reflected.

Yet keep encountering apps, servers, and relational spaces where the majority are just engaged in one long performance.

In this case… a space where folks wear masks and take Covid seriously.

Made up *mostly* of those who managed to not be impacted by anything too directly at this point.

And rather than being grateful for this… are instead, focused on returning to some semblance of normalcy that either allows them to ignore everything else going on around them or continue to cherry-pick the causes they will vocally support.

Which does not feel the least bit inclusive or like a place where safety, trust, and community can be fostered.

Just a place where folks can bond over feeling superior that they have the resources, access, and ability to acquire masks, socially distance, and receive vaccines.

When deep down, they’re aware of how utterly fortunate they are. And how many will never be afforded these same set of privileges.

Lastly, anyone who feels it necessary to write ā€œsmartest person at the partyā€ or ā€œin the roomā€ā€¦ or encourages this as a caption… is not someone I’d feel remotely comfortable reaching out to.
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Response from developer

Thanks for joining early! Everyone can participate in the comments in the Refreshments Bar community forum - it asks for a username so you can choose a different name to go by in the community than on your profile. Once you choose it you are good to go - we hope you give it a try! You also have the option to let members connect with you directly in the Refreshments Bar, and our early growth will soon support new sections for Long Covid, Families, and specific cities. In addition, during our soft launch, everyone gets a three-month free trial of Pro. Please contact us at help@refreshconnections.com if you have any more questions.

New to the app and have ???

While I get that only paying members can originate posts in the Refreshment Bar community chat…

Can you comment on existing posts without a membership?

Asking as there’s a ā€œselect a public username to post a commentā€ tab.

But when you click on it, it only allows you to choose a new username.

Which defeats the purpose of the feature.
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Response from developer

Thanks for joining early! Everyone can participate in the comments in the Refreshments Bar community forum - it asks for a username so you can choose a different name to go by in the community than on your profile. Once you choose it you are good to go - we hope you give it a try! You also have the option to let members connect with you directly in the Refreshments Bar, and our early growth will soon support new sections for Long Covid, Families, and specific cities. In addition, during our soft launch, everyone gets a three-month free trial of Pro. Please contact us at help@refreshconnections.com if you have any more questions.

Can’t get past profile pic

I can’t get past the page where it asks me to upload a photo

Response from developer

This was a bug in our first version for users with small device screens - it has been fixed! Please contact help@refreshconnections with any questions.