Bait and switch
Doesn’t have same selection as website
Awful customer service
What’s even more frustrating is that Reima seems to filter or not publish negative reviews, I tried leaving honest feedback several times, and it never appeared on their website. That really makes me question their transparency and how much they actually care about their customers’ experiences.
I understand delays can happen, but ignoring customers and hiding honest feedback is unacceptable for a brand that claims to stand for quality and trust. This experience was very disappointing and unprofessional.
Remove out of stock items
Something went wrong
Untimely beat
Response from developer
We're so sorry to hear about your experience and will share your feedback with our team so we can improve the registration experience and prevent this from happening again.
Don’t order from them
Can’t even put item to a cart
Response from developer
Thank you so much for the feedback, and we are sorry about the experience. This issue has been resolved in our latest release, and we appreciate your patience as we worked to resolve it.
Error city
Response from developer
Thank you for sharing your feedback. This issue has been addressed in our latest release, and we appreciate your patience as we worked to resolve it.
Can’t login with my google account
Request details: flowName=GeneralOAuthFlow
Please ask your developers to fix your app next time you release an update!!!!
Response from developer
Thank you for using the Reima App! We've shared your feedback with the team, and we are actively working on fixing the issue. In the meantime, if you need any help placing an order or using your rewards, please don’t hesitate to reach out to our customer service team! Thank you for bringing this to our attention.
Best All Around
Response from developer
Thank you so much for sharing your experience! We’re so glad Reima has been able to provide you with comfort, durability, and peace of mind for your little ones. We know how important it is to have reliable, safe, and long-lasting winter clothes, especially with young children, and we’re so happy to be part of your journey in the cold! 😊
Weather program
Our kids love the Reima products
The ISO award winning designer Megapito kids boots are fantastic! Love love love them.
Your new foot sizer on the site is best website tool. It takes the guesswork out of what size footwear will we order. It works perfect. Every side should have one of these foot sizers.
We are very happy with your clothing and footwear. Would love to visit your Reima headquarters where is it located in Finland!
The weather portion not working anymore
Response from developer
Thank you for using Reima App! We're glad you loved the Weather feature. With the recent update, you can now change the location directly within the app. Please check again. We appreciate your feedback and are always working to improve your experience!
Buggy
Response from developer
Thank you for sharing your experience, and we’re sorry for the issues you encountered! We’ve fixed the problems with the size chart (also please check out the foot scanner as well) and shopping cart, so everything should be working smoothly now. We’d love for you to give the app another try, and if you run into any issues, feel free to reach out to the customer service team. Thanks again for your feedback!
