Relax My Dog User Reviews

Top reviews

not cool

bought a lifetime subscription to premium
but it wont let me access any of the premium tracks.
no "help" or "contact us"functions.
url/domain expired.

who can helpme fix this????

Response from developer

Hi KOARUOK, We’re very sorry for the inconvenience. This definitely isn’t the experience we want for our users. Please contact us at exceptionalappstudios@gmail.com with the email address used for your purchase (or your App Store receipt), and we’ll investigate your lifetime subscription and restore your premium access as quickly as possible. We’ve also recently updated our support links, so thank you for bringing this issue to our attention. We appreciate your patience and look forward to resolving this for you.

Love it great

Love it is perfect great sounds, ease of use , a lot of choices. Hope there is a timer later for shut off thank you a great app

Response from developer

Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the sounds, ease of use, and the variety Camly features. And yes — a timer feature is on our roadmap, so stay tuned! Your support means a lot to us.

Only music

I was hoping for nature sounds, brown noise…

Response from developer

Thanks so much for your feedback! We really appreciate you sharing what you’re looking for. Nature sounds and brown noise are great suggestions — and we’re actually planning to add more sound options soon, including those. Stay tuned, and thank you for helping us make Camly even better!

Can’t activate the lifetime offer.

I downloaded the app based on a promotional offer for lifetime use but the app will not let me activate it. I am stuck on one of the onboarding screens and the app freezes.

Update: Thanks for the updated version. How do we activate the lifetime offer?

Response from developer

We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. Note: We have fixed all the issues in the current update Once again, we apologize for the trouble and truly appreciate your patience! Edit: the lifetime offer was a limited time deal but since there was an issue from our side due to which you couldn’t avail the offer, you can email us on exceptionalappstudios@gmail.com and we will provide you with a special discount code.

Doesn’t work

Can’t get past the setup relaxation screen. Can’t skip or continue.

Edit: seems that you MUST have notifications enabled to move on. I’d rather not have notifications enabled but I was able to move on once those were turned on.

Response from developer

We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. We are happy to inform you that we have fixed this. Once again, we apologize for the trouble and truly appreciate your patience! Edit: you do not need to turn on notifications to continue anyway. We apologise for the issue.

Can’t activate the lifetime offer.

I downloaded the app based on a promotional offer for lifetime use but the app will not let me activate it. I am stuck on one of the onboarding screens and the app freezes.

Response from developer

We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. Note: We have fixed all the issues in the current update Once again, we apologize for the trouble and truly appreciate your patience!

Can’t even open

I have tried to download this all day- will not go past naming my dog. Have deleted then retried to buy it with free day for lifetime. No such luck. S this a scam?

Response from developer

We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. Note: We have fixed all the issues in the current update Once again, we apologize for the trouble and truly appreciate your patience!

Help

Downloaded the app. It’s offered for free today. But what’s going inside the app gets stuck at creating a routine schedule.
So can’t complete anything let alone get to the opportunity to download the free lifetime

Response from developer

We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. Note: We have fixed all the issues in the current update Once again, we apologize for the trouble and truly appreciate your patience!

iPad app issues

iPad app stops at scheduling screen.
iPhone app is ok.

Response from developer

We have become aware of this issue and are doing everything we can to fix this.  We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. Note: We have fixed all the issues in the current update Once again, we apologize for the trouble and truly appreciate your patience!

Doesn’t work

Can’t get past the setup relaxation screen. Can’t skip or continue.

Response from developer

We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. We’ll do everything we can to fix this as soon as possible. We are soon sending a update to fix this. Once again, we apologize for the trouble and truly appreciate your patience!

App is stuck

App is stuck on relaxation routine setup. Cannot continue or skip.

Response from developer

We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. We’ll do everything we can to fix this as soon as possible. We are soon sending a update to fix this. Once again, we apologize for the trouble and truly appreciate your patience!

Trying to access the free lifetime offer

But it won’t advance any further than set up notifications for relax time. Disappointing.

Response from developer

We’re so sorry for the inconvenience caused! If you’re stuck on the setup relaxation screen and unable to skip or continue, this isn’t the experience we want you to have. We are happy to inform you that we have fixed this. Once again, we apologize for the trouble and truly appreciate your patience!

Garbage that does not work!

It does not work at all on a new iPhone with the latest iOS

Honestly don’t know how such a simple app could not work at all!

Don’t bother

Unable to get past the “Setup Relaxation Routine” screen. Neither the “Continue” nor “Skip” buttons respond

This calmy app

I suppose it works cause I didn’t hear a thing. But I have no idea if this app works in the background and there is no end or stop timing.
It is a pity if you don’t allow notification when setting up the app you will be stuck. Ok no barking. Calm down.

Fantastic selection

This really does work, my dog falls asleep to the anxiety one.