Relay VanGo User Reviews

Customer Experience

Positive experience17.6% of reviews
Neutral5.9% of reviews
Negative experience76.5% of reviews

~ Based on 17 written reviews from the US App Store.

Is Relay VanGo Safe?

Not enough ratings yet to assess Relay VanGo.

Is Relay VanGo Legit?

Relay VanGo appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Relay VanGo is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App dont work

App does not work and circular icon in the middle keep spinning while you load the app. Cannot log in or do anything with it

avoid this company

Avoid this company at any price, modern slavery company, rubbish pay rates. %100 copy rates of pay of amazon, Evri, Yodel.
think a bit: 60 full bags if parcels for a full van load
only £100 to £145 offered when your total cost to deliver that full load for that shift it is at least £40 in fuel as van fully loaded consuming more fuel, + cost of insurance+ as any human you have to eat and drink for that day.
Absolutely shocking poor management. company it is greedy, interested only to deliver and make milions of pounds, them are not interested about you, them never read their company online reviews, company never responding back to reviews, drivers complaints. because them know can't match the Drivers requested pay rates
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I WOULD GIVE ZERO STARS IF I COULD

fajitas came out raw. not impressed.

Rubbish

What kind of van do you accept? When even a LWB ford transit is not accepted to join? And You can’t get any help in the app, when you click on help the conversation log will never show.

avoid this company

Avoid this company , if you want to come with money from home to make them rich then go ahead, otherwise stay away, rubbish pay rates. no idea how other drivers survive with £100 route to go manchester & back? i'am inside of the warehouse every day and %75 of all drivers complaining about low fares paid.full load of 60 bags ( a full van) for only £100.. the job should be paid £5 per each bag collected. you ending being paid at under £2 per bag( a bag having at least 20 parcels inside)...
poor management inside of warehouse same as on vans loading side..😩
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S

Ss

Bloody useless

Since relay switched over to this new app it’s been nothing but problems.
Just logging in is a mission in itself sometimes it lets you other times it don’t.
I actually prefer how it was before

Address Glitch

Help tab is completely useless as no one there bothers to reply.
Even though after giving full details for the address, the app doesn’t onto next stage while onboarding process.
Insurance documents don’t upload as they are exactly what it requires, but due to a glitch it phrases and says nothing

Can’t get past phone number stage

Putting in my
Phone number and I can’t even get past that. Never receive a verification text.

Very buggy

Trying to sign up but getting multiple “an error occurred” messages. Currently stuck on adding address. Tried the help but the chat doesn’t load either!

Uploading documents issue

Keep showing to upload documents “enable camera from setting “ but in settings there is no camera option.

Pretty good

Just done second shift only 8 stops and decent pay

Less stops, easy app

6 stops only so good, dpd make 75 stops
Also like easy app like vango, shifts available quick

Great delivery app

Loving the Relay app, makes life so much easier! Early starts, only 6 drops on my route, all details in the app and I’m done before lunch. 5 star

OTP error for submission code

OTP error for submission code

What’s the point of having a security code?

Honestly, what’s the point of having a security code if it doesn’t work, not once or twice, but repeatedly?

Unable to open account

OTP error submission code