Initially impressed but recently disappointed.
Not sure why they removed some features from the app, there used to be an upscaler and some other. It seems a bit limited now
Missing features
Response from developer
Greetings Thank you for sharing your feedback with us. We sincerely apologize for the frustration this situation has caused. Please be advised that we are currently evaluating the possibility of reinstating this option in the future. We appreciate your patience and your contribution to improving our services. Sincerely, Jemma NGL Support Team
Too many times
Response from developer
We completely understand your desire to have all of Photoshop's functions in our app. We've put in maximum effort to incorporate as many features as possible. However, unfortunately, some functions simply can't be realized with just a few buttons. Nevertheless, we'll keep working on improvements for your convenience. Thank you for your understanding. Respectfully, Jemma, on behalf of the NGL Support Team.
User2
Worst editor I’ve ever used.
Very bad vey add
Free trial?
Disappointed
Not real
Response from developer
We're sorry to hear about your frustration. Feel free to contact us at support@nogamelabs.com with more details, and we'll do our best to resolve the issue. Sincerely, Jemma NGL Support Team
Terrible, don’t waste your time
Response from developer
We understand that when the original photo is of poor quality, it can be difficult to achieve the desired results with just a single tap. In cases like this, advanced tools like Photoshop are often needed to make significant improvements. While our app simplifies many processes, certain limitations exist. However, we're always working on ways to enhance our features for your convenience. Thank you for your understanding. Respectfully, Jemma, on behalf of the NGL Support Team.
I can’t download app because of them
Awful with old photos
Yikes
Muito bom
Response from developer
Caro amigo, Agradecemos sinceramente o seu feedback positivo! É sempre gratificante saber que nossos esforços fazem a diferença! Atenciosamente, Jemma Suporte NGL
Unblur is Fake
Great App
Weekly charged sliently
Weekly charged sliently
Response from developer
Dear User, we are sorry for the inconvenience. Please email us at support@nogamelabs.com and we will try to solve your issue. Sincerely, Jemma NGL Support
Free Trial is NOT FREE
IN RESPONSE TO THE DEVELOPER: I canceled the free trial immediately, and was told I still had until the (7-day trial period). You are dishonest, and it’s disgusting. I do not recommend. Read other reviews. This is their MO, and Apple knows and will not do anything to stop them.
SECOND RESPONSE TO THE DEVELOPER: As stated above, I canceled the free trial immediately. Therefore, the cancellation was completed at least one day prior to the last day of the free trial period. Also, as stated above, the app offered me a 7-day free trial with no mention of a previous trial or notice that a free trial was previously used. I was billed an entire week after the trial period ended.
Response from developer
Hello, This can happen if you have previously used a free trial for this subscription or a different one under the same App Store account. The App Store allows only one free trial per subscription, so if you’ve already used it before, you may be charged immediately when subscribing again. You can check your subscription details and billing history in your Apple ID settings. If you believe this charge was made in error, you may contact Apple Support for further assistance. Sincerely, Jemma NGL Support
App not loading.
I’ve tried reinstalling & restarting my phone but, no joy.
Free Trial is NOT FREE
IN RESPONSE TO THE DEVELOPER: I canceled the free trial immediately, and was told I still had until the (7-day trial period). You are dishonest, and it’s disgusting. I do not recommend. Read other reviews. This is their MO, and Apple knows and will not do anything to stop them.
Response from developer
Hello, Thank you for reaching out to us. I understand your concern regarding the recent charge. According to the terms, the subscription must be canceled at least one day before the last day of the free trial period. Since the cancellation was not completed within this timeframe, the charge could be processed as scheduled. If you were billed immediately or the app didn’t provide an option for a free trial, it typically indicates that the free trial has already been used with your account or payment method. To request a refund for your subscription, please visit the following link, which provides detailed instructions: https://support.apple.com/en-us/118223hl=en Sincerely, Jemma NGL Support
