Won’t let you log in
I used this app with my instant pot Wi-Fi for years. All of a sudden, it asked me to login, which I have done before, and now I can no longer log into the account. The app is requiring you to login before it will even connect your instant pot to the app. Thus, without being able to login, I cannot connect it to my instant pot to use it anymore. When trying to login, it hangs on “authenticating“ perpetually. If this problem could get fixed, I would be happy again, and would rate it with five stars. But this glitch has made the “wifi” function of this instant pot completely useless.
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Please fix this app
The UI for this app is terrible. The way to connect a device to the app and wifi is incredibly complicated and will not work. Every time results in connection error despite me having a 2.4 wifi signal. The whole point of having a wifi enabled device is to be able to connect and control it for ease and that is a function not accessible with this app/device. Also why not have just one app that can share recipes and control devices.
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You have to be insane to be able to use this app
So, by following the instructions of the “Instant Pot Smart Wifi”’s instruction Manual, I ended up downloading 2 apps, the first one was just a recipe book, and this one, which it allegedly leverages on the “smart” capabilities of the product. I didn’t have an account, and had to make one for the first app, when I used the credentials to sing in on this app, it says wrong email or password; tried creating an account, and it said My email was already registered; and after reseting my password 16 times, it still didn’t allowed me access to the app, so, since insanity is doing the exact same thing expecting different outcomes, and I ran out of patience, I encourage you to run away from this app, your sanity will appreciate it
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This app just doesn’t work.
When it’s working, it’s a cool and easy way to cook a variety of recipes, but the app so frequently tells me that my instant pot is offline, it’s just a headache, and I’ve stopped using the app.
Don’t waste your money.
I bought this pot strictly for the ability to start and use my pot from work. I cannot log into the app so therefore I can’t use the Wi-Fi feature. I contacted support and have gotten two generic emails that say the same thing. “Thank you for your patience we are working on it”. This error shouldn’t take long to correct since reviewers over a period of years have the same complaint. They should be proficient in fixing this problem. I think it is time to stop supporting instant products since they don’t want to support the customer. So disappointed.
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Can’t log into my account
I can no longer log into my account. I submitted a request for assistance a month ago and never got a response. I submitted another request for assistance about 2 weeks ago and was told there is a server problem they’re working to correct. Still no resolution. Therefore I’m unable to utilize the smart features on my Instant Pot! I paid more for the WiFi enabled model and actually own 2 of them. But since I cannot log into the app, the products I have now are no better than the standard model Instant Pots I gave away when I purchased the “smart” version.
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Not Working
Tried to sign in to access my instant pot device and all of the sign in links were not working at all. Once I was finally able to find a way to get to the sign in page, I got a “server error” message. No updates in the works from what I can tell so it’s basically a useless app from what I can tell. Not to mention having recipes on this app, but also pushing a separate app with recipes makes no sense at all.
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Just doesn’t work
I need to login after not using this for a long time, but none of the sign in links work. Shockingly bad app and completely prevents me from using a device for which I paid extra to get smart features, and only a few years later!
Update device functionality.
The WiFi connected well the first time I tried. It worked well the first week, then it stopped. I’ve been trying for several months to reconnect it to WiFi with no result. I have two other instant pots, so I only bought this because of the WiFi.
I’m very tech savvy, so I know it isn’t user’s error.
This WiFi version cost me more than the others because of the “smart” features. Without those features, it’s just like any ordinary instant pot.
So, I paid extra for a paper weight. I feel like a sucker. 🤦♂️
I’m very tech savvy, so I know it isn’t user’s error.
This WiFi version cost me more than the others because of the “smart” features. Without those features, it’s just like any ordinary instant pot.
So, I paid extra for a paper weight. I feel like a sucker. 🤦♂️
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It blows my mind trying to find this app but…
This app works extraordinary better than expected with instant pot. I was really worried about the reviews after purchasing the insta pot with wifi from BestBuy but maybe I got lucky because everything works as I hoped. I am able to start stop device remotely or use pre programmed options on the app. The notification is actually very helpful. There are a lot of small things like this that makes all the difference.
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No idea what is Smart about it
Instant Pot, you scored an F. It does not pair. I even separated the 2.5GHz and 5GHz to two SSIDs. I would give this app zero if Apple allowed it. I program web enabled embedded devices, if Instant Pot’s ‘developers’ need some direction I’d be happy to assist; $$ rate tbd.
We need one App (Recipes, Device Configure, Device Control, Account details, Promos etc).
We need one App (Recipes, Device Configure, Device Control, Account details, Promos etc).
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Useless App
This app does not deserve any stars. You always get configuration error. The troubleshooting steps are useless, they only say connect to 2.4ghz network and check for wrong passwords. I am hoping customer technical support might help.
Fixed notifications
Although there could be things that could make it better, the support team reached out to me after my issue and pushed an update that fixed my notifications. I’m not sure how many reached out but it’s great they help and support their clientele!
Don’t waste your time
Should be zero stars. There has been no effort to improve as they have implied in other reviews. The worst product I have ever tried with a WiFi control option. Why release something and destroy your reputation if you have not perfected it? Everyone I know loved these things before the WiFi model. I actually never wanted one until my Sister talked me into it. Of course I had to get the best one and wow what a waste of time and money. I would rather buy an expensive model that has had its trial and error done by the manufacturer not the public.
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Sign in error
I was using the app to remote control the device for about a month but it suddenly shows the sign in error during these recent days. The problem here is that if I can't sign in to my account, I can't remote my smart wifi Intant pot! Besides, I even tried to change the passwords, delete the app and then reinstall it. But, it still presents the same "server error" unfortunately! (the message is "Server error. Please try again.) Could you please help me to fix the problem so I can happily use the function properly once again? Thank you!
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Horrible app - can’t connect to instant pot
Spend 45 minutes trying to get the WiFi to work. It just won’t connect. The 2nd app for this is just plain stupid.
— UPDATE—
Finally got it connected after quite a bit of trying. Started the first recipe and now it is unable to connect via WiFi any more. I seriously was connected for less than 30 minutes before everything disconnected.
— UPDATE—
Finally got it connected after quite a bit of trying. Started the first recipe and now it is unable to connect via WiFi any more. I seriously was connected for less than 30 minutes before everything disconnected.
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No notifications
Initially when I have signed up and register my device I used to get notifications but now it doesn’t show any notifications. I can see the status by opening the app and checking the status from devices but I don’t receive any notifications.
The developer had still not answered about a fix for no notifications.
The developer had still not answered about a fix for no notifications.
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Requires location?? For what?
If I can make this app No stars, I would. It requires accessing location before you can setup wifi??? What for? So, they collect your wifi password and SSID plus location. Ok? For what purpose? Geo location to see your market? Garbage! App deleted!
The app can’t also determine whether you are connecting to 2.4ghz or 5ghz, it will just not work. Just deleted the app
The app can’t also determine whether you are connecting to 2.4ghz or 5ghz, it will just not work. Just deleted the app
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The Absolute Worst
Besides the fact that this should be integrated into the main Instant Pot app, it just does not work. Wi-fi connection does not work, making the app absolutely worthless.
Between this and the main app, I’m guessing that none of the designers or programmers ever had a UI/UX design course, and it shows. It’s as bad as iTunes, but at least that will actually work after a lengthy time figuring out how to accomplish anything; this app doesn’t work at all.
Easily the worst app I have ever downloaded.
Between this and the main app, I’m guessing that none of the designers or programmers ever had a UI/UX design course, and it shows. It’s as bad as iTunes, but at least that will actually work after a lengthy time figuring out how to accomplish anything; this app doesn’t work at all.
Easily the worst app I have ever downloaded.
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No Notifications?! What’s the point?!
Why doesn’t the app notify me at different stages? The whole point of spending $150 on this thing was so I could be notified when cooking starts, ends, and when it’s time to manually release, etc. but it appears all the app is good for is starting cooking from my phone instead of pushing buttons on the pot itself. I totally don’t get it. Mind-boggling as to what the point of this is if the app can’t “ding” me so I don’t have to stay close enough to the kitchen to hear the pot itself beep. 🤨
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