Remote for Hisense Smart TV. User Reviews

Customer Experience

Positive experience5.6% of reviews
Neutral0.0% of reviews
Negative experience94.4% of reviews

~ Based on 72 written reviews from the US App Store.

What users say

Is Remote for Hisense Smart TV. Safe?

Remote for Hisense Smart TV. appears safe based on user ratings. AppsHunter Safety Score for Remote for Hisense Smart TV. is 90/100.

This assessment is based on 1,506 user ratings, with an App Store average of 4.5/5.

Safety Analysis

85.5% of ratings point to a safe experience
2.7% of ratings suggest some concerns
11.8% of ratings point to a risky experience

~ Based on 1,506 App Store ratings for Remote for Hisense Smart TV..

Is Remote for Hisense Smart TV. Legit?

Remote for Hisense Smart TV. appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Remote for Hisense Smart TV. is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not working

It keeps making me connect over and over again and will not move over or up and down

No support

Has never worked, cannot get support response. But they’re plenty happy to take your money.

Never worked for my Hisense TV.

I wrote to the developer a couple times but never heard anything back. Very disappointed.

Scam Doesn’t work/no Customer Service

The app doesn’t work and neither does the customer service contact information. I paid $20 for this app and I can’t get my money back or even talk to somebody. I’m leaving this review and hopes that somebody will see it and contact me.

Didn’t work

Was completely worthless

guard your remote with your life replacements don’t exist require your soul or don’t work.

it won’t even register to my tv

Doesn’t work

I paid 20 dollars for something that doesn’t work or I don’t know how to use it
All they want is the money and screw the customer

Response from developer

Hi — we hear you, and we're sorry. You paid and it didn't work; no explanation makes that okay. What we can tell you is what we did about it: we traced the connection failures users were reporting and shipped fixes in the latest update — including clear step-by-step guidance when a connection fails (many Hisense TVs need "Mobile Device Connection" turned on in the TV's own settings, which almost nobody knows about). Please update the app and try once more. If it still doesn't work, email support@hiremote.app — a real person will answer and help you set it up, and if we can't make it work we'll point you to Apple's refund process ourselves. We're a small team and reviews like yours are what pushed us to find these bugs — if the update fixes things for you, we'd be sincerely grateful if you'd give the review another look.

Garbage

I should not have to pay 20 dollars a month to have a tv remote on my phone that’s stupid.

Does not work but took my $

Absolutely trash. Made me pay a year subscription upfront to connect to my Hisense tv but does not work. Ended up using a free app that works perfect. Buyer be ware!

$20 PIECE OF GARBAGE

Please don’t waste your money on this app. I spent $20 for nothing! It does not work with my hisense brand new TV. And this app is not eligible for a refund through Apple for whatever bizarre reason they came up with. So it’s a big waste of money don’t do it.!!

Such a scam

Can’t use unless you pay$20 and it looks like that is monthly. Can’t try the app first, can’t do anything at all until you pay. For $20 a month I can just buy 10 remotes and just place one anywhere I may need the remote…

Read Negative Reviews First: Doesn’t connect

Will not connect to my tv. I spent a years subscription, couldn’t connect, and now am out $20. Do not purchase this app, it is a scam. I should have read the recent 1 star reviews first.

Absolutely a scam

Absolutely garbage of an app scam will not let you try a free trial to see if it even connects to your TV makes you pay $20 for the whole year.

I tried it thinking it’s a good app. The reviews must be fake because it will not connect to my TV so I just paid the price of a remote to see if it will connect and it’s just garbage.
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Fake contact us- don’t get the app

The app did not work for me at all despite using their troubleshooting steps. Clocked on their contact us button through the app and website and both times I got a failed delivery notification. I would like a refund seeing how I can’t utilize the app at all but again I can’t even get in contact with anyone.
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You have to pay so much money

I’m not paying allat

Cool

5 t

Doesn’t work

Total scam. Doesn’t work and won’t refund the money.

Horrible don’t waster your money

Doesn’t connect doesn’t work,

Horrible app

The worst app ever. There is no free trial so I bought it and after spending the money it would not connect to my tv. It’s absolutely garbage

Rubbish

Makes you pay £9.99 and doesn’t work! Support doesn’t work either and support address in a police station?!