Please don’t buy
Response from developer
Hello, Mark Steven Jr the 3rd! The fees we charge help us invest in the development and improvement of the app, providing you with a smooth and enjoyable user experience. We're always working on new features and enhancements, so stay tuned for exciting updates! Thank you for using our app
Pay for what!?
Stupid subscription rip off
Scam
Doesn’t work
Response from developer
Hello, monica085! We are very sorry for the inconvenience caused by the problem you encountered. Please describe your problem in detail and contact us at support@innocoretech.com, we will be happy to help you. Thank you for using our app
$28/Month for a Remote
Response from developer
Dear user, we appreciate your feedback.We understand your questions about subscription pricing and would like to provide you with more information. Our app is offered through a paid subscription model, which means we can provide updates, improvements and support to our users on an ongoing basis. The subscription fee covers the development, maintenance and improvement costs our team has invested in, as well as the resources needed to provide you with excellent service. We strive to ensure that our pricing is fair and reasonable and matches the market. We will also continue to pay attention to user feedback and needs, and adjust according to market competition. If you have any specific questions or need more information about our subscription pricing strategy, please feel free to contact us. We are happy to answer any questions you may have and help you make the best choice. Thank you very much for your interest in our application.
7 dollars a week
Misleading
Response from developer
Hello, AGS-Rob! We know it's important to us that you take your time to provide feedback on issues. We will seriously consider your feedback and try our best to improve our products and services to ensure you get a better service experience. Thank you for your understanding and support.
SCAM
Paid for nothing
Response from developer
Hello, Ksmooth09!Please try the following steps: 1. Make sure the TV device is in standby mode. 2. Ensure that both your TV and phone are connected to the same Wi-Fi network. 3. Allow "local network" access. 4. If your TV device cannot be found,please reboot(power reset)it and try again. 5. Restart both your TV and smartphone, as this can often resolve connection issues. 6. Update the remote app to the latest version, as we continually improve connectivity and functionality. If the issue persists after trying these steps, please tell us which model TV do you have, and provide error messages or details to show what occurs when you attempt to connect. This will help us diagnose and solve the problem more efficiently. Please feel free to contact us. support@innocoretech.com
Robbed
Why am I paying weekly for a remote?
Worthless
Response from developer
Hello, Jrkmartin! We are very sorry that the product did not meet your expectations. Thank you again for your support and understanding.
Trash
Why pay???
Response from developer
Hello, Paffffffffffi! The fees we charge help us maintain and improve the app, ensuring that it stays up-to-date and packed with useful features. We're dedicated to providing you with an exceptional user experience, and your contribution plays a vital role in achieving that.We can provide more customized services. We guarantee that our app is legit and no fraudulent actions have been taken. Thank you very much for your interest in our application.
Get the official free app please.
NOT Free!! Not Free!
Money
Response from developer
Dear The real Sae itoshi, we are very sorry for the problems you raised, and we will actively improve. I’m very sorry that the customer service did not reply to the question in time.I will immediately notify the after-sales team to handle your feedback email. Please confirm again whether to send the email to the following address: support@innocoretech.com. Thank you for your understanding.
