Remote for RokuTV, Smart TV User Reviews

What users say

Top reviews

Please don’t buy

Why do I need to pay every week for seven dollars just because I lost a remote I ain’t paying that.

Response from developer

Hello, Mark Steven Jr the 3rd! The fees we charge help us invest in the development and improvement of the app, providing you with a smooth and enjoyable user experience. We're always working on new features and enhancements, so stay tuned for exciting updates! Thank you for using our app

Pay for what!?

Id rather charge my remote than to buy this!!! Forget that!

Stupid subscription rip off

Screw you developer no one needs to pay for this

Scam

This is a scam

Doesn’t work

Forces you to sign up for a subscription just for it to not work at all

Response from developer

Hello, monica085! We are very sorry for the inconvenience caused by the problem you encountered. Please describe your problem in detail and contact us at support@innocoretech.com, we will be happy to help you. Thank you for using our app

$28/Month for a Remote

Why am I paying that much just to use a remote? I understand paying one time, or at the very least $2-$5 a month but $28?! That’s almost the price of 2 subscriptions to Netflix/Disney+

Response from developer

Dear user, we appreciate your feedback.We understand your questions about subscription pricing and would like to provide you with more information. Our app is offered through a paid subscription model, which means we can provide updates, improvements and support to our users on an ongoing basis. The subscription fee covers the development, maintenance and improvement costs our team has invested in, as well as the resources needed to provide you with excellent service. We strive to ensure that our pricing is fair and reasonable and matches the market. We will also continue to pay attention to user feedback and needs, and adjust according to market competition. If you have any specific questions or need more information about our subscription pricing strategy, please feel free to contact us. We are happy to answer any questions you may have and help you make the best choice. Thank you very much for your interest in our application.

7 dollars a week

Ridiculous subscription cost.

Misleading

Ben- I appreciate that you responded to the other review-but the financial model you are using is remarkably unattractive to almost anyone who would want to explore using this app. I canceled immediately- money should be fully refunded.

Response from developer

Hello, AGS-Rob! We know it's important to us that you take your time to provide feedback on issues. We will seriously consider your feedback and try our best to improve our products and services to ensure you get a better service experience. Thank you for your understanding and support.

SCAM

I thought this was the official app! Made me pay 6.99 for nothing! Don’t buy this app!

Paid for nothing

Paid to use because I lost my remote I’m connected to my WiFi and it can’t find no devices been trying for a hour not worth it

Response from developer

Hello, Ksmooth09!Please try the following steps: 1. Make sure the TV device is in standby mode. 2. Ensure that both your TV and phone are connected to the same Wi-Fi network. 3. Allow "local network" access. 4. If your TV device cannot be found,please reboot(power reset)it and try again. 5. Restart both your TV and smartphone, as this can often resolve connection issues. 6. Update the remote app to the latest version, as we continually improve connectivity and functionality. If the issue persists after trying these steps, please tell us which model TV do you have, and provide error messages or details to show what occurs when you attempt to connect. This will help us diagnose and solve the problem more efficiently. Please feel free to contact us. support@innocoretech.com

Robbed

It charged me 6.99 without asking and I want my refund right now before I take legal action.

Why am I paying weekly for a remote?

I downloaded this app as a backup in case I lose my remote. The app was free to download but to use it you have to pay $6.99 a week. That’s absolutely ridiculous.

Worthless

I lost my actual remote while moving and tried this app. Every time I press a button, a popup about “Full Access” comes up. I figured out that theres a built in free remote on the main Roku app, but this one was the first result. Dont waste your money, just get the free one.

Response from developer

Hello, Jrkmartin! We are very sorry that the product did not meet your expectations. Thank you again for your support and understanding.

Trash

Trash to the 100th power

Why pay???

Why the sigma do you have to pay when the official Roku app lets you use for free, don’t get this. just get the official Roku app is free and cool… this a scam

Response from developer

Hello, Paffffffffffi! The fees we charge help us maintain and improve the app, ensuring that it stays up-to-date and packed with useful features. We're dedicated to providing you with an exceptional user experience, and your contribution plays a vital role in achieving that.We can provide more customized services. We guarantee that our app is legit and no fraudulent actions have been taken. Thank you very much for your interest in our application.

Get the official free app please.

You could pay for it but I didn’t!

NOT Free!! Not Free!

This app is NOT! Free! I’m not sure how I made the mistake of subscribing to this because I would have never! Subscribed to a remote! There was no warning or anything!

Money

I was clicking through the confirmation in the beginning and accidentally bought the 7 dollar subscription. My card is locked but 7 dollars was still taken out of my account. I have emailed you guys 2 times already nothing has happened

Response from developer

Dear The real Sae itoshi, we are very sorry for the problems you raised, and we will actively improve. I’m very sorry that the customer service did not reply to the question in time.I will immediately notify the after-sales team to handle your feedback email. Please confirm again whether to send the email to the following address: support@innocoretech.com. Thank you for your understanding.

THE ABSOLUTE WORST

Get it if you want to be conned, literally!!!!

What is this?

It doesn’t even connect to my tv.BECAUSE ITS A RIP OFF IT SHOULDN'T EVEN BE IN THE APP STORE!!Get the official App