Terrible app
App is terrible super buggy when choosing location app asks you to enter your CVC EVERY time you order
Cannot custom build
This seems like a basic function for a burrito place. The customer favorite burritos can have extra toppings, but there wasn’t a way to change what was in the burrito. No ability to custom build a burrito from start to finish.
No way to cancel orders
This app is pretty bare bones. I don’t know if that is ChowNow’s fault or what. There’s no way to find out how long an order will take until you pay. The other day I got the bad news that one burrito would take them 45 minutes to make. There was no cancellation button. So I had to go the store, cut the line and tell them to cancel the order. Naturally, the Renegade Burrito staff told me to cancel it through the app. There is no way to do that! Finally I got a manager to agree to cancel. But he didn’t know how to do it. He had to call someone out of the kitchen to show him how. Sigh. Just add a cancel button. Or tell us how long the order will take BEFORE we pay.
Show more
CCV Error
Cannot complete a purchase. It let me it let me go through the entire order process and then when I entered my card info, it shows a green check as if it succeeded. Then when I click to finish it tells me it needs my CCV information (which has already been entered).
I re-entered my credit card info 3x hoping the error would be resolved. I deleted the app and placed my order online. The online/web ordering process was essentially the same, but it didn’t error.
I re-entered my credit card info 3x hoping the error would be resolved. I deleted the app and placed my order online. The online/web ordering process was essentially the same, but it didn’t error.
Show more
Bad app, works once in awhile
This app is terrible. I complained to the store that it represents. Gave them screenshots of error. I would order more from the store but if the app isn’t working, i have to wait in line. Bottom line is, the app gives you an error message most of the time. With the error in place, it doesn’t function at all. This app is useless to consumers who just like to order burritos from this awesome burrito shop.
Show more
