Fails to connect 2-3 times before using data to connect
The app has a setting that allows the use of data or WiFi. Sometimes the app does not connect and relies on data, but when the setting is already chosen to use data, it continues to fail.
Support is reluctant to make the change.
Support is reluctant to make the change.
Okay
Pretty good. Delay and controls could be slightly better but overall happy with result.
App Update
The latest update is bad. Before, right when you open the app you can see the status of and turn on/off the pir motion sensor without fully opening the camera. Some cameras I leave off during the day, so I could just go down the list and toggle muliptle cameras on/off quickly. Now you can’t see from the Home Screen the PIR status and have to open the camera-go to settings-go to PIR and then toggle on or off for each one every time. Awful. Who thought that was a good idea?
Show more
PIR buttons
The new update removes the quick on/off PIR motion sensor buttons on the main app page. Instead, you now have to access each camera individually via settings to turn the PIR sensors on/off and to check if they’re activated or not. Really stupid change.
Usability degrading
Unfortunately this new update eliminated the possibility to turn on/off the PIR sensor from the Home screen with all the cameras, effectively hiding important control into several submenus. Please put it back.
Removed Features
I like the latest update but it has removed the ability to focus from the camera fullscreen view entirely. The cameras have a hard time focusing in low light conditions and manual focus is needed. Please re-add this.
Latest update broke app
App is unusable after latest update. All the cameras won’t open to view. Please fix! What am I supposed to do now I have cameras that I can’t view!
Caution
I updated the app and then couldn’t access my account. Now I have to reinstall all of my cameras
New app doesn’t work
New app doesn’t with old camera 2,4, they don’t care
Fiddling techs
Had this app for seven years, on my phone and my iPad. Someone thinks it’s a good idea to change features that we are all used to and work. I must give the developers credit for reinstating the camera on/off tab. But now there is a problem of NO grid of all cameras on startup where you select which camera to use etc. I have to delete and reload the app after one days use because it won’t connect to the internet anymore. No problem with my iPhone which still uses a previous version so I KNOW it was the tinkering of techs. It still has the grid of cameras on startup up as well.
STOP playing and fix the problems people write in reviews.
STOP playing and fix the problems people write in reviews.
Show more
I used to love this until the update!
Camera keeps reconnecting and disconnecting. Notifies and then nothing. Please fix your app! I changed the password because a couple of playbacks the camera was moving on its own. Wierd.
Version 4.61.0 Problems
The app has always just been okay in terms of how well it performs. (usually lags to pull up video, if it does at all. I often have to close the app I just opened and open it again.) Since the 4.61.0 update it’s been almost unusable. It takes even longer for video feed to pull up after a notification. It makes the entire point of having the cameras moot. Please fix asap.
Show more
Wish I hadn’t Updated App
Latest update has removed the single page that allowed you to turn on or off all cameras individually very quickly and easily, now you have to log into each camera one at a time, Why? It’s now slow and laborious,
Pretty good app
The app is good and generally connects well. Occasionally it won't connect for no apparent reason, but only occasionally. Latest update has removed the button on the Home Screen to toggle on and off motion detection for each camera. Now you have to go to the settings for each individual camera, wait for the screen to load and then change the switch. Please bring back the button on the Home Screen!
Show more
Event history upgrade
Reolink can you please make the event history a single click button on the Home Screen when using home hub. There are 2 buttons which are not useful on this screen please make one of these the event history.
Good Cameras - Bad App
The updated app stinks. It wasn't broken before so not sure what they fixed but most users aren't a fan.
Latest Aug 2026 Update
The latest update is terrible.
PLEASE return the blue PIR Function button. What used to take 1-2 clicks now takes 5-6 to turn off cameras when you have guests outside. Additionally, the camera interface renders the cameras too dark. PLEASE UPDATE !!
PLEASE return the blue PIR Function button. What used to take 1-2 clicks now takes 5-6 to turn off cameras when you have guests outside. Additionally, the camera interface renders the cameras too dark. PLEASE UPDATE !!
4.61 Update Issue
Since this update I can’t change the detection settings in the app. Otherwise it’s a great app overall. Please fix the bug or allow users to roll back.
Cameras are great. App is meh.
1000x better than Blink/Ring/Doorbell. No subscription required! App especially this latest one is no good. There’s no easy way to turn off motion alerts anymore without going into settings. Also the “shortcuts” feature has never worked for me in the 3 years I’ve owned them.
Not good for IPad
Can watch 4 cameras on iPhone full screen/ landscape, but this doesn’t work on the iPad 👎🏻
