Reolink User Reviews

Reolink
Reolink
Reolink Digital Technology Co., Ltd

Customer Experience

Positive experience26.8% of reviews
Neutral16.3% of reviews
Negative experience56.9% of reviews

~ Based on 1,542 written reviews from the US App Store.

What users say

Is Reolink Safe?

Reolink appears mostly safe based on user ratings. AppsHunter Safety Score for Reolink is 80/100.

This assessment is based on 9,237 user ratings, with an App Store average of 4/5.

Safety Analysis

74.4% of ratings point to a safe experience
5.6% of ratings suggest some concerns
20.0% of ratings point to a risky experience

~ Based on 9,237 App Store ratings for Reolink.

Is Reolink Legit?

Reolink appears to be a legitimate app. AppsHunter Legitimacy Score for Reolink is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cameras are offline when using wifi

Not sure what’s changed in the recent update but all my cameras are not accessible/offline when I’m on wifi.

Once I disconnect my wifi and all cameras are back.

Update is a downgrade

The August 2026 update removes a very useful tool from the opening screen. Previously the PIR on/off button was immediately available upon opening. Now you need to go looking for it. It is definitely a downgrade, not an improvement.

Bad update

Update bad, since new update no cameras will connect ?

BAD UPDATE!!!

Why the hell did they remove the PTZ OPTIONS to zoom on iPhone ?

La última actualización está demasiado complicada.

Aún no encuentro cómo posicionarla en el lugar que necesito. 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

Removed pir quick button

Why remove the PIR quick button from the main image ? This was very useful for quickly arming and disarming the motion sensor, now we have to go digging in menus to simply change! This is really bad, please change back to how it was

Great cameras but app degraded

Use the track mix solar LTE model on my construction site. Why did you remove the PIR button from the Home Screen? It was a button I used daily and now I have to go through settings to turn it on an off. Also having the PIR status displayed in the Home Screen was very useful.

Good cameras good app

The cameras and the app are good, but after a recent update to the app, the ability to turn the PIR on and off from the Home interface has been removed. Please bring it back!

Whose genius idea was changing the siren button to single click?

The siren button is half of a millimeter next to the spotlight button. You’re having to use the spotlight button at night time and now you’ve changed the siren button from a two click press to a single click. I just set off the siren at 11 pm at night in my front yard. Pretty embarrassing and a bad oversight from Reolink to not consider this.
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Don’t make radical changes

Whoever decided to remove RIP sensor off/on button from the main page needs to get his head checked.

Missing PIR for shortcut

PIR should be available for shortcut instead of Push & Record. This is very useful when people are working outside, so the change would apply to all cameras and all apps. Also, the app should show each camera’s status.

Also, the QC should be done internally, not by the consumers.

PIR gone

Most recent update removed PIR from main screen, making it very inconvenient and time consuming to turn cameras off and on. Why make app worse? Wish I could go back to old version

PIR button gone ????

Been using this app for years and one of my favorite features was the PIR on/off button on the immersive view…. I’m not sure why you got rid of that but please, for the love of God,…. bring it back !!!!

Put back pir icon on camera view

Put back icon on camera views to turn on and off PIR. Why would you remove it?

No PIR

I’ve just had an app update and there is no longer a quick access to turning on PIR from home screen which is really annoying

New app sux

The slow speed is too fast was better before when we could choose our speeds

Feature removed

So with this update you removed the motion sensor on/off button from the home screen. Now instead of 5 seconds to turn my cameras off, it takes 5 minutes of going through settings for each camera. Wish I never updated!

Connecting…

Recent iPad and iPhone App update leaves camera status circulating between ‘Start Live Viewing…’ and ‘Connecting…’. Subsequent updates (inc. 4.61.0) have not fixed this. I’ve been unable to view my CCTV for months now. Very poor user experience.

PIR Slider Gone !!

Please bring back the blue slider to turn PIR on and off with your battery cameras. It’s an absolute pain to go into settings for each Argus camera just to see whether they are on or off, never mind switching them on or off.

Siren button needs changed back to 2 clicks

Siren button used to require 2 clicks. I accidentally click it all the time. Now if you click it once the siren is activated. I don’t want to freak my neighbors out. Please change it back!