Such a bad app
Never seen such a bad app from a paid service. Wants you to lock app with faceid and keeps locking without doing anything. Cant even go from home page to any other without it locking up. And gets frozen when I reach settings to disable the lock. An app in 2025 also requires you to refresh the page to see if a photo uploaded. Is this a website in 2005?
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Issues Creating tickets
I have searched for a plat form to run my mobile mechanic business. It’s 9/10 what I needed to be efficient while staying organized.
Only complaint so far is the mobile app functionality. As my laptop isn’t always accessible, being able to create tickets through the app as well as use some of the other features such as creating customers. Overall I am I look forward to continue using RepairShopr
Only complaint so far is the mobile app functionality. As my laptop isn’t always accessible, being able to create tickets through the app as well as use some of the other features such as creating customers. Overall I am I look forward to continue using RepairShopr
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Works great for us for the last 7 years
We use this for reference and basic tasks. Large ticket volumes. Haven’t run into a single issue.
Edit: I left RepairShopr for a year while we recouped financially after a burglary. I recently returned. All of my data is still available, it’s like I never left. Very impressive and the app still works great for me.
Edit: I left RepairShopr for a year while we recouped financially after a burglary. I recently returned. All of my data is still available, it’s like I never left. Very impressive and the app still works great for me.
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Needs major improvements
Make some changes already! Its 2025 or get left behind!
👎🏻
New update messed up payments through square. Reader won’t connect. Says reinstall point of sale. No fix
Garbage
With all the money you take monthly you’d think you can make a decent app.
Absolute rubbish
Constantly crashing and reloading when trying to use, have to kill the app and restart each time to see appointments, needs work developers seem to be avoid putting in, disappointing
Not enough function
App is really only good for referring to some tickets or invoices. I use the web version on the phone instead.
Great Software
I am very surprised by how little the reviews are on this site as this is an incredible piece of software and I love it and I use it all the time.
Basic and buggy
App has started looping when unlocking when opening it. Just keeps going back to the lock screen after unlocking.
Unbelievably bad
Routinely doesn’t show customers who I know to exist in my database, takes longer to load then the browser. Really wish it worked because I need the functionality but this app is not usable
Very Basic
The app is very very basic so you are better off using a laptop than a mobile device with this software. Cannot view assets, app crashes. Would love an inventory tab to check what we have in stock at the shop when out on site. Face ID constantly bugs out and says it has failed or reattempts several times to scan my face even after a successful recognition especially after reopening an already in progress session. Cannot open an invoice inside the app, instead it tries to open repairshopr in Safari. Being able to scan the barcode using your phone camera is a nice touch although it is not immediately obvious where this function is as it’s hidden inside the ticket charges option.
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Broke with new update
Allows to add new customers but freezes when I try to add a ticket under the new customer
Garbage
This app is useless
Not featured
The web app is more useful.
Missing time clock
UI not scaled for new phones
Clunky
Missing time clock
UI not scaled for new phones
Clunky
Works for us
We use this for reference and basic tasks. Large ticket volumes. Haven’t run into a single issue.
Doesn’t even log time correctly.
There is quite a bit of feedback on this app but one huge drawback that I discovered is that when updating notes on a ticket even though there is a “minutes spent” portion, once you saved the notes you may as well have left it blank. This has led to Techs getting chewed out for supposedly being lazy and not putting in as much work as others. Only to find out that they are using the app while doing field work and that time not being logged at all on the platform. Which in turn also skews billable time! This has cost my company money and made good techs suffer for no reason. This app needs a serious overhaul and bug fixes desperately. It has great potential, but Definitely stay away until they fix it! Just use the web GUI.
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Barely useful
You can’t send an invoice or edit timed labor.
The new Touch ID lock feature won’t turn off and slows opening the app. Have to kill the app and try again.
The new Touch ID lock feature won’t turn off and slows opening the app. Have to kill the app and try again.
Bones are there
But the app consistently takes me to a screen where I can’t do anything as if it froze or crashed. Have to close it and restart. When I filter tickets it doesn’t actually apply the filter. The only mine option on appointments doesn’t work. Don’t get your hopes up that this app will help you in anyway meaningful.
Android app was slightly better. Not much though.
Android app was slightly better. Not much though.
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Lacks the basics.
How is it that you cant edit the price of an item in an invoice?
