Too Good
I honestly can’t function without this app. For somebody OCD, it makes keeping track of all your animal care the most organized and clean process imaginable.
1
Generally a great concept for an app, works perfectly fine !!
Great app but overpriced subscription
This app is amazing. I use it for personal reptiles to keep track of everything but the subscription is definitely needed for the app to be as good as advertised.
Excellent. Couldn’t live without it!
I’ve been using reptile scan for almost 10 years. It makes keeping a large collection easy!
Okay but definitely needs improvement
For what it does this app works pretty well. It sounds like the developers have worked hard to increase stability in the last year. The problem is this is a fairly pricey app and it feels more like a beta version. There’s no documentation for the app so you’re left to guess what things do. One of the categories “hungry” makes no sense since your entire collection is always listed there. Not sure what the “premium” subscription does, I signed up for it over a week ago and it has yet to be applied to my account. I really like the idea of this app and I think with a little more work it’ll be a great app.
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Poor design, lacking support
The title says it all, don’t bother wasting your money on this application. Features are not user friendly.
Data deleted from account
The app just randomly deleted months worth of data and animals listed.
The app use to be good but has went backwards
We have had this app for almost two years. It was the best app and we loved it. It had the quick feed, quick clean etc. like it shows for the iPad app but it no longer has any of that and the needs feed and hungry list are basically the same thing with no other options for anything else now without really having to look for the options. Plus it’s misleading because it shows the old interface is still used for iPad but after downloading it I found out that it also is the same as the iPhone app now. Very sad and upset that after purchase no this app it has gone down hill so badly. It feels like a waste of money now.
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Good but needs work
There are misspelled words and feeding notes that don’t get saved. Also there is prey/food that is not listed but no way for the user to add it. And when the actual prey/food can’t be saved in the notes it leaves a basic function very incomplete. Please note that the Web interface is used add animals which then show up in the app. I’m going to try to use the app, but still need to use a spreadsheet to keep more granular feeding notes that I don’t want to lose. So it’s kind of a wash for me. I hope that future improvements will make it fully useful It is a good start.
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Too Bad
App started out great. All the features I needed for my breading of Day Geckos. Unfortunately, I saved everything in the app and in the app alone. Didn’t have any information saved anywhere else. Logged in today and discovered that ALL of my information had been lost. Total shame. I have clutches in my incubator that I don’t know who the parents are. This is a MAJOR setback and disappointment because all of the information I needed for breeding, sales and lines, IS GONE. Too bad the info isn’t backed up anywhere. Thanks ReptileScan!
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Didn’t work for me.
The app hasn’t updated. It’s also confused on my snakes need to eat.
Fantastic For Breeders
I have been using this program for three years. I absolutely love it. My customers enjoy their print outs. I can give them every feeding, shed, cleaning even medication. You can also track year to year which snakes you have paired up and the outcome. The only downfall is the customer support. I had this program on an android device and recently switched to an iPhone. I sent a message and heard nothing back. I didn’t feel like I needed to pay for the program twice however because it is a valuable tool, I did purchase a second time.
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Waste of $25
I wish I had listened to the reviews. Spent hours inputting all my breeders into the system on the PC to realize this would take 10x the time as a paper and pen the way I have been doing it. Is there any way to return this? If so I would like to biggest waste of money I have ever seen in the App Store.
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Works Great For Hobby Keeper
I have been using this app for around 3 years now. I have 20 snakes, 2 torts, and have a few clutches of eggs per year. This works great for turning egg clutches into animals within the app, keeping track of feedings, shedding, and weight. It has some additional features I haven’t tapped into as well. I’m not big on writing reviews but I was surprised when I saw the low score associated with this app. It has always works great for me and helped me track everything in an organized fashion.
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UPDATE
The app is good but needs an update, some things dont load. please update, thank you
Don't buy
Don't bother paying for this app, it's useless. It wouldn't let me add any animals and was constantly 'loading' and never completing.
Buggy and doesn’t work
Doesn’t work as advertised. Buggy, does t scan or add reptiles properly.
Terrible Customer Support
Great App, but terrible customer support!! Upgraded to premium over 72 hours ago and account hasn't changed! Site says 24 hours... hmm.
Did receive email 24 hours later asking my user name, nothing in last 48.
Again, great app, but disappointed now!
Did receive email 24 hours later asking my user name, nothing in last 48.
Again, great app, but disappointed now!
Few features work save your $$
I bought this app a couple of years ago and returned it due to the abysmal customer service. I finally broke down and bought it again on a friends advice only to discover very few of the features work. Apparently the android version I’m infinitely better. All I can say is it’s better than nothing. Apparently you can get away with making a crap niche app and selling it for an exorbitant price. When you don’t have much in the way of competition.
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Nothing's working
Just bought this and nothing will load on it. Says that reptile scanner cannot be loaded. Any help would be nice.
