Requester - Smart Services
ITSM Requester
Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Streamline IT service requests with quick submissions, including photos and location, in just a few taps. Receive real-time updates and communicate directly with the help desk for efficient issue resolution.
What's New in Requester
1.1.81
August 27, 2020
Improved Notification support.
Developer apps
FAQ
How quickly can I submit a request with Requester?
Requester allows for submission in record time, often with 3 taps or fewer. This includes adding photos and your location to complete the request efficiently.
What devices does Requester support?
Requester is available for iPhone, iPad, and iPod devices, ensuring accessibility across Apple's mobile ecosystem.
How does Requester handle updates on my tickets?
You can get real-time updates directly within the app. This ensures you are always informed about the progress of your service requests.
Can I communicate with the help desk through Requester?
Yes, Requester features an in-app chat function that allows you to communicate directly with the help desk for any queries or updates.
What is the age rating for Requester?
Requester has an age rating of 4+, making it suitable for a wide range of users.
When was Requester last updated?
The latest version of Requester was released on August 27, 2020, indicating recent development and maintenance.
What is the user feedback on Requester?
Requester has received positive user feedback, evidenced by its current rating of 5.0 stars from 2 ratings.
Is Requester free to use?
Yes, Requester is available for free, with no cost to download or use its core functionalities.
