Buggy
It was working ok but lately been very buggy. Now it kicks me offline and when I toggle the online button it kicks me out. I cant even log out of the app to reset my password. Tried uninstalling and reinstalling it but no change. Please fix
Updates break the app
After upgrading to the most recent app version, I am no longer getting notifications for requests. I already ran the troubleshooting settings multiple times, it rings, but not for an actual call.
Updates need to be fully tested before pushing to Customer base
Updates need to be fully tested before pushing to Customer base
Please fix
I have all notifications enabled ringer/alerts volume on high and have the screen set not to lock and am still missing calls even with me scrolling through the phone. Developers need to address this issue
Very Buggy
App doesn’t work most of the time, you swipe it away and it won’t notify you of calls. You have to leave it open
Pay rates
This payment for rescues are horrible be advised these people are modern slavery .
Decent App for Rescuers
Real review. There’s a couple things wrong with the app. Whenever you go to try to lock in the photos and even remote areas or rural areas, sometimes it will just not let you. I had to put multiple rescues in with zero photos. For example, I’ll be on top of a mountain doing a jumpstart and it will not allow me to lock in the photos. I drove all the way down the hill to a reception area and it still would not let me lock in the photos. I close the app out turned it back on and nothing. The main problem with this is if damage is caused on the vehicle there will be no photos of proof for your benefit.
So I feel like the app creator needs to fix this. For an insurance call it pays decent, but it’s still almost not worth it. Imagine driving 60 miles for $19. No gas reimbursement or nothing. Besides that everything else is pretty functional sometimes the GPS does mess up so you wanna make sure to call the customer and confirm the location sometimes.
So I feel like the app creator needs to fix this. For an insurance call it pays decent, but it’s still almost not worth it. Imagine driving 60 miles for $19. No gas reimbursement or nothing. Besides that everything else is pretty functional sometimes the GPS does mess up so you wanna make sure to call the customer and confirm the location sometimes.
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cannot reset password
no help
Cannot accept rescues
Since I’ve joined the network, cannot accept rescues. Even when I try to accept, the app does nothing. This needs to be fixed. I haven’t made any money and it’s been 2 weeks since I’ve joined and I keep missing rescues because the app does not work.
Works ok but not with carplay
Ever since new update i miss too many calls because app doesn’t send a sound notification unless you actually have app open when connected to carplay. Please fix issue if possible, had no issues with on previous versions.
Terrible communication
Received a call went to accept got logged out went to sign in said password was wrong missed the call, received a jump got to the customers house it was for her other vehicle contacted the chat they cancelled the call tried sending me the right one wouldn’t go through told me to complete the call and they would mark it complete, i never received the money for that call constantly contacting them and no reply
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Great company with terrible App
This App just updated and since that time it glitches anytime there is a rescue call ensuring you do not accept it, a terrible situation where an app does the opposite of what it is meant to do. It is currently a total mess
Broken app
Version 36 is no longer sounding an alarm or a sound notification, making you miss rescue request and going off-line. It is also removed the missed earnings value that is displayed when you go to the history section.
I have uninstalled and reinstalled multiple times. It does not resolve the issue.
I have uninstalled and reinstalled multiple times. It does not resolve the issue.
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4th time downloading
4th time downloading the app because when your password expires in a week, you can’t use the app. It’ll work and you get notified of rescues but when you open the app, nothing. You have to delete the app and reset your password that way if it works. Sometimes it doesn’t and you have to wait a week for help to respond so you can get back into your account. The app doesn’t work once your password expires so can’t ask for help there either.
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TEXT SIZE TO SMALL
The PO listed on the APP @ the Top of the Screen is Way too Small! I need to snapshot each one and physically ZOOM IN to be able Make out the Numbers and Read the PO !
Please Ask the IT Developers to Increase the SIZE of this feature on the App! Love the the other New Additions; especially the chat feature ! Ty
Please Ask the IT Developers to Increase the SIZE of this feature on the App! Love the the other New Additions; especially the chat feature ! Ty
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Needs to be more personal
App is great however I have missed calls due to the notification sound not being loud enough. Developers really need to add a feature to where we can and are aloud to be more personal with the notification sound. Its to soft of a sound especially if I’m asleep at night to hear when asleep. Please developers make this happen. The sound needs to be louder or able to be more personal.
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Ongoing address issue
Click on address in app and gps sends you to an address 8 miles away.
App keeps getting worse
How is this even allowed as a iphone app? Have to re login every random time they feel the need to change it even though I have face id assigned to app. Also recently call will come through and when i tap on call to approve, it disappears until timer runs out. Chat feature is pointless!
Signed out still getting calls
After I have signed out, I still get calls as if though I am signed in and active.
App temporarily works.
You can use the app until it glitches in about a week it works every other week and every other week it doesn’t work. It’s a significant not working issue that no one can fix Allstate can’t fix it. The app people can’t fix it and you’re unable to use the app for two weeks or a week it depends and then you gotta reset your password so just get used to resetting your password a lot deleting the app multiple times to make it worse ultimately and I’ve been using the app for about three months and it feels like high school or freshman college kids have made the app because so low tech and low integrated into anything I feel like a little kid did it I mean, I could do it better than that like they do not have their stuff together and it is child’s play what they’re working on. It’s pathetic.
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Low pay per job high operating cost
Low pay per job, not enough travel time so you have to rush to most jobs, not compensated for fuel or travel so it’s very easy for operating costs to exceed profit. Not worth it the trouble especially if you don’t already have most of the tools necessary. App constantly goes available on its own
