Trash
App is trash
Broken
App support does not reach back to you.
Re-reviewing this
Deleted my old review because I wanted to give the developers some time to fix the issues. They haven’t. Tech support is rude and will mark issues “resolved” that haven’t been. They will try to imply its user error when their app being buggy and unstable under the guise of troubleshooting, then after the 3-4 suggestions/questions for you, they simply ignore your issue, even when it’s critical to completing your job.
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Horrible app
Just recently had to start using this app. Does it ever work? Worst glitchy app I’ve ever “tried” to use.
Buggy app
To check in with work you must scan a QR code. This almost never works on the first try you have to restart the app 20 times. This is a very frustrating thing when you are trying to work. IT department has no fix but to uninstall the app and sync. Both of which I have done and the problem still occurs constantly. Also it’s stupid they do t have property owners in the parcel viewer.
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Buggy & Slow
Worst app I’ve ever dealt with when it comes to work. Checking in requires scanning a QR code and that doesn’t work most of the time. It will log me out constantly, even restarting my phone and deleting the app doesn’t work. The IT department isn’t helpful and doesn’t resolve any of the issues. It’s a big waste of time when you have important work to do and added stress you don’t need.
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Great software
Having used most of the apps on the market in this category, I think that resource keeper is the most useful and practical from among them.
The biggest difference, in my opinion, is that this is software from a green industry company, not green industry software from a software company. Coming from people who know the industry makes a huge difference.
The biggest difference, in my opinion, is that this is software from a green industry company, not green industry software from a software company. Coming from people who know the industry makes a huge difference.
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Created by utility foresters, for utility foresters!
Great support from a great team! Always innovating based on client needs!
Re-reviewing this
Deleted my old review because I wanted to give the developers some time to fix the issues. They haven’t. Tech support is rude and will mark issues “resolved” that haven’t been. They will try to imply its user error when their app being buggy and unstable under the guise of troubleshooting, then after the 3-4 suggestions/questions for you, they simply ignore your issue, even when it’s critical to completing your job.
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Terrible
Awful app to use, I have to restart multiple times a day just to check in. Its unbelievable the Resouce Keeper app could be this bad and frustrating to use. Updates never fix these issues.
Rate1
App is incredibly buggy. It crashes all day long. The sync button works half the time, the app needs a million quality of life updates. If I could rate this 0 stars, I would.
Least efficient
Least efficient most consistently bugged app I’ve ever had to use for work. Constantly being logged out involuntarily, loading times take insufferably long with full service and Wi-Fi connection, no streamlining, very unintuitive user interface.
Helpful
Very useful UVM tool
“Lightweight” app being used for heavy work
Davey trying to reinvent the wheel here. Unreliable interface, and absolutely worse in every way from the previous planning software my employer used. Every time I put in a support ticket, I’m treated like I’m the idiot for not reading their mind and knowing some confusing workaround to fix the issue, instead of them just patching the bug itself.
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Below Mediocre
Terrible app that never seems to cooperate. Kicks you out of the software by the slightest infraction. Poor cooperation from IT.
Hire some real developers
Terrible app, always runs slow, & breaks every time with updates. Let’s get with the times Davey! It’s not that hard to make a functional app with good UI/UX elements.
Flexible tool to maintain GIS data in the field!
Very easy to use!
