App is awful
We signed up for the convenience of patient access but the app is constantly glitching or won’t work. Do better!
Horrible app
This app is almost worthless. You cannot see the schedule remotely. One of the main reasons to have remote access! When you call support they tell you that the mobile app is not a high priority for them.
Can’t access schedule
Worthless app
Notifications don’t work
This app really needs a refresh. Also notifications don’t work. Deleted app reinstalled same thing. Don’t see a notification section for the app in that area. Guessing things aren’t compatible with newer IOS. Get with it.
App No Longer works
App stopped working. Just says error reported after login.
Needs an update
This app is way behind the times. My least favorite thing is that the schedule is organized in list form. How is that helpful at all? Seems this app is created by people who don’t use it.
Clunky and cumbersome
Nothing works like it should. Loads and reloads and leaves you with blank screens. Modules don’t connect to one another so you have to back out of one to go into another. Good concept but needs a lot of work.
Never works
This app has yet to working properly for me since we switched to RevenueWell phones. I dial the number and it never goes through. But yet all calls to my office phone go directly to my cell.
App needs repair
The on the go app was working fine a couple of months ago but seems to be going downhill. It needs some attention asap.
Does not work!
If you’re not in the wifi doesn’t work and…….
Not compatible with iOS 15.2.1
Our office invested in RevenueWell for patient management. One of the biggest “sells” was the ability to spoof our office number by using this app (allowing staff to contact patients from home using the office caller ID).
Unfortunately, the app simply does not work. After installing and logging into RevenueWell, the app crashes when you click a patient’s phone number with an intent to call them. We have tried on multiple iPhones that are completely up-to-date with no success.
It is impossible to get someone at RevenueWell to answer the phone or return a polite voicemail. No technical information or troubleshooting steps can be found on the Internet.
RevenueWell On-The-Go is an exceptionally useless app.
Unfortunately, the app simply does not work. After installing and logging into RevenueWell, the app crashes when you click a patient’s phone number with an intent to call them. We have tried on multiple iPhones that are completely up-to-date with no success.
It is impossible to get someone at RevenueWell to answer the phone or return a polite voicemail. No technical information or troubleshooting steps can be found on the Internet.
RevenueWell On-The-Go is an exceptionally useless app.
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