Paid app, not supported
I am a paying rewind customer and they are no longer supporting their product. It has historically been a great app but now it crashes consistently about 10 seconds after opening the app. This makes it nearly impossible to find what you are looking for before it crashes and you have to start over again. And again. And again. And again. 😭
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Response from developer
Hey there! Sorry you've been experiencing crashes in our app. Feel free to email support@rewind.ai, and we'll do what we can to help you get it working correctly.
Please update the app
I will change the one star to a five star if you will only update the app
Hobbled, and yet somehow a privacy risk
requires more permissions than it should need to do its job. Simply doesn’t work.
No easy way to browse/export recordings. Gotta spend hours scrolling through months of history.
I've been using Rewind on desktop to record meetings and also do my own vocal note-taking for months. I'd been really happy with the desktop app and its dedicated Meetings view for browsing past recordings, so I started using the iOS app to do recordings as well. I didn't immediately do anything with my iOS recordings when I was done recording them because I figured it'd work the same way as the desktop app, and that once I'd found a spare moment I'd just go through it and archive everything.
But—surprise!—there isn't a dedicated Meetings view, or any other tools to filter only your recordings/transcripts. If you don't save them immediately, they'll quickly get buried as you accumulate more history, and there is no easy way to resurface them without manually scrolling through your entire history and paying close attention so that you don't accidentally scroll past it.
Just to emphasize the extent of how inaccessible this is:
—There are no views that show only your recordings.
—There are no filters you can use to hide all other types of history and only show recordings.
—You can't search for recordings with the in-app search browser. It's just an AI that answers questions about websites you've visited.
—You can't import recordings into their new app Limitless.
—You can't access the recordings through the Files app.
—You can't use third party tools to access the recordings, because they've disabled File Sharing.
Over the last few days I've been having to set aside some time each day to scroll for hours through literal months of history — which is a lot per day, because of course I'm gonna be using my phone for tons of things each day — to find and manually export each individual recording. And because there's so much to scroll through, I kinda have to scroll fast to get through it in a reasonably timely manner. But the faster you scroll, the more likely you'll accidentally scroll past a recording. They're not even very visually distinct — their bright blue color is identical to that of Safari's (aka the literal most used app on iOS), and the button label changes from Open Safari to Summarize. It happens so quick — less than a second most of the time — that you'll likely barely notice it before you're long past it.
I'm sure there's several recordings I've missed, and there's literally no way to tell for sure... except to repeat the process all over again.
I'm gonna be real, it's such an obvious thing to include that I legitimately could not comprehend such a baffling omission of such a basic UX feature. It legitimately defies logic.
Customer service didn't have any answers for me. No judgment of them, they were just doing their job, prolly have zero control over developer priorities, and they were curt but polite. But they couldn't help me. They confirmed that I wasn't missing anything and there was no way to do what I needed the app to do.
On top of that, they told me that Rewind was no longer being actively developed, and encouraged me to transition to Limitless. Perhaps I would... if it could import my data from Rewind… and if I had some degree of trust that I wouldn't risk running into another situation like this where I feel completely abandoned by them, with little hope for help.
But if by some small chance a dev is paying attention... I'm begging you, please enable File Sharing so I can extract the files myself. afaik it only involves flipping a key and defining a variable, so I'm hoping it wouldn't take too much of your time, and it would make it easier for me to migrate to Limitless.
If y'all decide it's not possible or not worth your time... then I'm not sure I can trust that the company won't leave me stranded in a future situation where I have to spend hours diving into a haystack to hunt down and hopefully catch a few needles of data.
But—surprise!—there isn't a dedicated Meetings view, or any other tools to filter only your recordings/transcripts. If you don't save them immediately, they'll quickly get buried as you accumulate more history, and there is no easy way to resurface them without manually scrolling through your entire history and paying close attention so that you don't accidentally scroll past it.
Just to emphasize the extent of how inaccessible this is:
—There are no views that show only your recordings.
—There are no filters you can use to hide all other types of history and only show recordings.
—You can't search for recordings with the in-app search browser. It's just an AI that answers questions about websites you've visited.
—You can't import recordings into their new app Limitless.
—You can't access the recordings through the Files app.
—You can't use third party tools to access the recordings, because they've disabled File Sharing.
Over the last few days I've been having to set aside some time each day to scroll for hours through literal months of history — which is a lot per day, because of course I'm gonna be using my phone for tons of things each day — to find and manually export each individual recording. And because there's so much to scroll through, I kinda have to scroll fast to get through it in a reasonably timely manner. But the faster you scroll, the more likely you'll accidentally scroll past a recording. They're not even very visually distinct — their bright blue color is identical to that of Safari's (aka the literal most used app on iOS), and the button label changes from Open Safari to Summarize. It happens so quick — less than a second most of the time — that you'll likely barely notice it before you're long past it.
I'm sure there's several recordings I've missed, and there's literally no way to tell for sure... except to repeat the process all over again.
I'm gonna be real, it's such an obvious thing to include that I legitimately could not comprehend such a baffling omission of such a basic UX feature. It legitimately defies logic.
Customer service didn't have any answers for me. No judgment of them, they were just doing their job, prolly have zero control over developer priorities, and they were curt but polite. But they couldn't help me. They confirmed that I wasn't missing anything and there was no way to do what I needed the app to do.
On top of that, they told me that Rewind was no longer being actively developed, and encouraged me to transition to Limitless. Perhaps I would... if it could import my data from Rewind… and if I had some degree of trust that I wouldn't risk running into another situation like this where I feel completely abandoned by them, with little hope for help.
But if by some small chance a dev is paying attention... I'm begging you, please enable File Sharing so I can extract the files myself. afaik it only involves flipping a key and defining a variable, so I'm hoping it wouldn't take too much of your time, and it would make it easier for me to migrate to Limitless.
If y'all decide it's not possible or not worth your time... then I'm not sure I can trust that the company won't leave me stranded in a future situation where I have to spend hours diving into a haystack to hunt down and hopefully catch a few needles of data.
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It’s not working in PT/BR
The app always crashes when I start recording audio and initiating transcription, but this issue does not occur in Portuguese. It starts in English. I found the Mac app to be much better and expected the same level of quality and functionality.
