Rezervem Hospitality

AI handles operations. Your team handles hospitality. A task app built for hotel and F&B teams. Your guest writes on WhatsApp in their own language; AI Concierge understands the message, turns the request into a task and sends it to the right team. Your team accepts, prepares and delivers, and your guest is kept informed at every step. Key Features: WhatsApp requests arrive as ready tasks with items, quantities, room and notes Kitchen to room in one flow: new, accepted, preparing, on the way, delivered Target times per department, with alerts to the team and the manager before they slip Allergy notes flagged on the task, the kitchen ticket and the runner's screen Guests write in theirs, your team reads in yours; replies go out in the guest's language Scan an asset's QR code to see its service history and open faults; report a fault with a photo or by voice Photo checklists completed step by step and closed with supervisor sign-off Restaurant bookings, floor plan and occupancy on one screen See team workload at peak hours and reassign a task with one tap New task, urgent request and delay notifications instantly on your phone or tablet Works on phone and tablet. A Rezervem account for your hotel is required; staff sign in with the phone number registered by the hotel. With Rezervem Hospitality, no guest request slips through the cracks.