RG&E User Reviews

What users say

Top reviews

Rge sucks

Rge sucks

Easy to use

I donโ€™t need to use the app as I have auto pay. But I like checking on my account

Decent as Utility Apps go

Pretty good app. Mostly easy to navigate and complete basic functions.

Terrible

Would give zero stars and switch if i could. Only electric company available. They suck!

A must have

Great app. Very convenient

Difficult

This app makes it difficult to do things that should be easy. There are times when accessing one account are paramount and it doesnโ€™t allow it or is down for maintenance. Setting up autopay is one of the most confusing things Iโ€™ve ever seen. Instead of a specific day on a calendar it asks how many days before due date, without presenting the due date.

Until recently, I was locked out of my account for years and could only pay on the phone.

This app is clearly developed and funded by folks who have zero vested interest in the users or community for whom they serve.
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Great work!!

Not Great

Wonโ€™t allow you to change date of payment to be processed. Also the payment due differed from that on my bill as it leaves off miscellaneous adjustment charges. Typical RGE billing confusion.

The worst company

No one has a clue at this organization and their app works the exact same way.

New Outage List design is cumbersome

You recently revised the layout for your outage list. Originally, streets per municipality were in alphabetical order and easy to view. Now, the streets listed are no longer in alphabetical order and makes it difficult to see at a glance, what outages are out there! Whatโ€™s new is not always improved!
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Great

A+

Easy bill pay

Easy to use app to
Pay RGE bill, easy to switch accounts

Rge

Very convenient

Good

Praise God, I was able to pay it this month

Improved RG&E app

Much easier bill pay than before! And now get a confirmation number!

Why I pay the Devils

For control

Easy use

First time in the app, was so easy, wish all apps were this easy

Easy and Efficient to Use!

Love this app. It is informative and quick and easy way to settle bills!

itโ€™s okay

Maybe they should demonopolize the privatization of this resource

Hate

Jaded by the fact I hate RG&E broadly, this app requires too many clicks to get to the most basic common information a typical user wants the see