RG&E User Reviews

Customer Experience

Positive experience62.5% of reviews
Neutral2.9% of reviews
Negative experience34.5% of reviews

~ Based on 275 written reviews from the US App Store.

What users say

Is RG&E Safe?

RG&E appears safe based on user ratings. AppsHunter Safety Score for RG&E is 89/100.

This assessment is based on 3,103 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience
2.8% of ratings suggest some concerns
9.2% of ratings point to a risky experience

~ Based on 2,743 App Store ratings for RG&E.

Is RG&E Legit?

RG&E appears to be a legitimate app. AppsHunter Legitimacy Score for RG&E is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible company

Prices keep going up as our money keeps being shipped out of the county. RG&E is a scam.

Awful UI, worse company

The company that owns RG&E made billions of dollars last year, yet this app performs like it was made by a 15-year-old with no experience in 1995. For a company like this that makes every single step of the way hard for its customers it’s not surprising.

Great

Great app

Quick and Easy

The app makes paying your bill easy and saves time. Once you initially set it up you can pay your bill with a couple of clicks and you’re done. It saves your confirmation number and you have peace of mind.

Rge sucks

Rge sucks

Easy to use

I don’t need to use the app as I have auto pay. But I like checking on my account

Decent as Utility Apps go

Pretty good app. Mostly easy to navigate and complete basic functions.

Terrible

Would give zero stars and switch if i could. Only electric company available. They suck!

A must have

Great app. Very convenient

Difficult

This app makes it difficult to do things that should be easy. There are times when accessing one account are paramount and it doesn’t allow it or is down for maintenance. Setting up autopay is one of the most confusing things I’ve ever seen. Instead of a specific day on a calendar it asks how many days before due date, without presenting the due date.

Until recently, I was locked out of my account for years and could only pay on the phone.

This app is clearly developed and funded by folks who have zero vested interest in the users or community for whom they serve.
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Great work!!

Not Great

Won’t allow you to change date of payment to be processed. Also the payment due differed from that on my bill as it leaves off miscellaneous adjustment charges. Typical RGE billing confusion.

The worst company

No one has a clue at this organization and their app works the exact same way.

New Outage List design is cumbersome

You recently revised the layout for your outage list. Originally, streets per municipality were in alphabetical order and easy to view. Now, the streets listed are no longer in alphabetical order and makes it difficult to see at a glance, what outages are out there! What’s new is not always improved!
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Great

A+

Easy bill pay

Easy to use app to
Pay RGE bill, easy to switch accounts

Rge

Very convenient

Good

Praise God, I was able to pay it this month

Improved RG&E app

Much easier bill pay than before! And now get a confirmation number!

Why I pay the Devils

For control