Rialto Active User Reviews

Rialto Active
Rialto Active
Eutech Electronics srl

Top reviews

No instructions on how to setup Google Home

What on earth is an association key and why is there no documentation on how to set up google home integration.

Only works on property

While on property usage it works fine, but cannot control my devices remotely despite being advertised as such

No longer a fan

After the last app update on 7 or 8 April 2023 connectivity problems. Constantly searching and resetting. Checked everything and all other household devices working. Worked perfectly before update. Unfortunately problems like this occur with Rialto app updates. Will avoid updating next time especially since we’re heading into the colder months and I would like some heating!
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Rialto Active

I have been selling and using the Rialto system
Since 2017 with no issues.
Support from the Astrel team has been no. 1
App updates and functionality is always improving.
System is growing to included lighting, radiator control all from the app.

Connectivity issues

I have 2 white boxes and am unable to connect to either remotely.
Is anyone else also having issues connecting remotely.

App could not connect to my wife’s iOS 15.4.1

App could not connect to iOS 15.4.1 please fix asap

Comms issues with iOS 15

Data could not be accessed on the white box when I moved to an iPhone 12 with iOS 15.

Please fix this app development team.

Firmware 5.3 killed my app - weeks ago - where’s the fix?

After working successfully with some fw upgrades during the year, my app no longer connects to the white box, so I can’t control my boiler. This need fixing please.

DOES not work

Avoid purchasing a Rialto system. I cannot connect to my Wi Fi and support is terrible.