not working
I have been a subscriber for years and have enjoyed using the ios mobile app. The latest update does not seem to be working correctly. It will not display images in article view. The buttons at the top of the window appear blank. The text size setting slider button appears grayed out and inoperable. Thanks for looking for a remedy to these issues.
Show more
Can’t log in
I purchased the first month using my computer, but I can’t login on my iPhone
Lousy website
Keeps logging me off and won’t accept my password or send an instant login link.
Sure
Sure
Stop the reviews please
Please
Excessive logon requirements
Having to log on to view each article from an email notice is simply not workable. Even with a stored id and password, it takes a number of clicks to do so. You need some qualified IT experts to make your app comparable to your competitors. You are losing customers because of this. Lately even signing in is not working and I have to go to the app. Most readers will not work so hard to read an article!
Show more
Too Frustrating
In the past the clunky little software required constant logins making it a pain to use but you could open the e-edition and use the blue corner mark to read a story. The latest update took this away. You can see a picture of the page and enlarge only - just pathetic. They didn’t bother updating the guide video. Help is disabled. My NYT sub and app works great. My WaPo app also works well. Richmond is just working to drive readers away.
Update: now the app claims an update is available each time I open it. There is no update available but it opens this review. I guess they’d like the one star changed. Unfortunate I cannot lower it!
Update: now the app claims an update is available each time I open it. There is no update available but it opens this review. I guess they’d like the one star changed. Unfortunate I cannot lower it!
Show more
Love the paper, hate the app
The app looks homemade. You can get around it easily enough but it doesn't represent the RT-D or the Richmond area well.
Getting worse
Where is your tech dept??
Awful app
News Content is ok but now every time I open e-edition an annoying prompt tells me to update the app for a better experience. Reinstalling the app doesn’t make it go away.
Great
Great
Sports
Sports coverage down
The
The only thing that makes sense is that you have to pay for the service
Difficult app to use
The app could be better and more user friendly Very limited news value
Dispatch
Good
Rtd
Lots of glitches
The app is too hard to use
The app has an annoying feature. With any tap or movement of my iPad, the display resets to the top of the page that I was reading. This includes any tap on the table my iPad is sitting on.
Paper
Good
Too Frustrating
In the past the clunky software required constant logins making it a pain to use but you could open the e-edition and use the blue corner mark to read a story. The latest update took this away. You can see a picture of the page and enlarge only - just pathetic. They didn’t bother updating the guide video. Help is disabled. My NYT sub and app works great. My WaPo app also works well. Richmond is just working to drive readers away.
Show more
Response from developer
I am sorry to hear that you are having trouble viewing the Richmond Times Dispatch E-edition within our app. Please email me at csc-digital-escalations@lee.net with the details of your issue and I will look into it. We value our subscribers and want you to have the best experience possible.
Love this app
I get the daily times dispatch here at the house. This app allows me to get current updates and news. I can then at my leisure read items that serve my interest in my delivered newspaper. The best of two worlds. Thanks
