Poor policy
I hand a flare wheel while going to a trip then I canceled and indicated vehicle issues or something like on the cancellation menu only to fix it and trying to go online and it say I can’t receive an order so I contacted the support system and they ask me to go to inspection center…..really! With the cost of fuel and my time to waste it on doom thing anyway I switched to other app,went online and started working….Rida just came to business and they have not gained much ground now they want to shoot themself by themselves …. I wish you Understand that few 1m customers and 10 drivers is a bad business…you need more drivers in your system to make good business….i some book a ride from your app and couldn’t get a driver each time they will delete your app and use the one that has available drivers
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Not in Florida
Nope
Unsatisfactory app services
This app isn’t a good business app for drivers at all. The developers needs to work on the gps standard and review their prices. Imagine telling a driver to go pick a client from 30min drive away from his location and price will be 2000naira. This is so bad and poor. You guys have a lot to work on to enable driver partners earn well.
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Response from developer
Hi, Thank you for your message about the fare. We appreciate and consider all feedbacks. As for your suggestions, I'll forward them to our development team.
Freezes my phone
Pls fix this app, it freezes up my phone when using it. Thanks
Response from developer
Hi, Thank you for the feedback. It will also be helpful if you can contact support via the app and share more info about your challenges so you can be assisted.
ORDERS UNAVAILABLE. ALLOW BACKGROUND LOCATION ACCESS
I HAVE BEEN TRYING TO GET THE NEW RIDA APP TO WORK BUT IT HAS BEEN TELLING ME TO ALLOW BACKGROUND LOCATION ACCESS. I HAVE DONE THAT OVER AND OVER AGAIN BUT ALL TO NO AVAIL. PLS HELP ME LOOK INTO THIS. THANK YOU
Response from developer
Hi, Thank you for your message and sorry for the inconvenience. In such cases, I suggest you contact support via the app so you can be assisted.





