Content vs writing quality
I have enjoyed the content of my first purchase,but it was an excruciating read, poor grammar. Virtually no commers and many unnecessary words. I will stick with MCN.
The App on iPhone & iPad is rubbish
Response from developer
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our service didn’t meet your expectations. We’d appreciate the opportunity to understand what went wrong and to make things right. Please feel free to reach out to us again. • For technical issues, please email appsupport_uk@bauermedia.com • For subscription questions, please contact bauer@subscription.co.uk We’re here to help and look forward to assisting you.
Can’t access any articles or magazines
Response from developer
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with our service didn’t meet your expectations. We’d appreciate the opportunity to understand what went wrong and to make things right. To help us resolve this issue, please reach out to our support team at appsupport_uk@bauermedia.com with some details about the problem. We’re here to help and look forward to assisting you.
Real everyday motorbike life
Rubbish App
Response from developer
Thank you for taking the time to leave your review. We are sorry that you have had a negative experience with our app. We invite you to get in touch with us so that we can discuss this matter further and ensure that your expectations are met. Please feel free to contact us at appsupport_uk@bauermedia.com We look forward to hearing from you!
Best bike mag by far
Rubbish
Response from developer
Thank you for taking the time to leave your review. We are sorry that you have had a negative experience with our app and our customer service. We invite you to get in touch with us again so that we can discuss this matter further and ensure that your expectations are met. Please feel free to contact us at appsupport_uk@bauermedia.com We look forward to hearing from you!
Poor.
Rubbish Digital Platform
Response from developer
Hi Dave, thank you for taking the time to leave your feedback. We are sorry to hear that you have encountered technical problems using the app. Our customer service would be happy to help you. To contact us, please use the contact form in the app or just send an email to: appsupport_uk@bauermedia.com. Kind regards, your app team
Excellent search function for articles in old issues
Response from developer
Hi! Thank you for your feedback! We are pleased about every postive rating. Kind regards.
Love ….Ride …!!
Response from developer
Hi Desmo Paul, thank you kindly for taking the time to leave your feedback! It is nice to hear you are enjoying the magazine with the Ride app. If you should ever have a question about anything, please do not hesitate to write us at appsupport_uk@bauermedia.com. Kind regards, the Ride app team.
Never works
Response from developer
Hi! Thank you for your feedback! We're very sorry for any problems that occured. Our customer service would be happy to help you. To contact us, you may use the contact formular in the app or just send an email to: appsupport_uk@bauermedia.com Kind regards
Keeps logging out
Response from developer
Hi WhyHaveIGotAnIpodTouch, thank you for taking the time to leave your feedback. We regret that you have technical problems with the app login. We’re trying to fix it. If it happens again, please contact appsupport_uk@bauermedia.com. We hope, that we could helped you.
Digital copy not accessible (now working 3 months later!)
Plagued by flawed login system
Love it
Great magazine shame about the app
Index doesn’t take you to the article
No links anywhere
Still not that quick to download
Takes up a lot of memory
Quaint
Response from developer
Hi Tim4680 We're very sorry for any discontent caused by our app. Our customer support would be happy to help you. To contact us you may use the contact formular in the app or just send an email to: appsupport_uk@bauermedia.com Kind regards
New app version not working with back issues
I have, of course, emailed Bauer media and the App providers and have had an occasional delayed email response, but no resolution.
I won’t be renewing my subscription.
Response from developer
Hi Welsley, thank you for taking the time to leave your feedback. Sorry for the inconvenience. I can only offer you, to contact us once again at appsupport_uk@bauermedia.com. Kind regards
