Ride On Trip Planner User Reviews

Customer Experience

Positive experience58.2% of reviews
Neutral5.7% of reviews
Negative experience36.1% of reviews

~ Based on 122 written reviews from the US App Store.

What users say

Is Ride On Trip Planner Safe?

Ride On Trip Planner appears safe based on user ratings. AppsHunter Safety Score for Ride On Trip Planner is 88/100.

This assessment is based on 954 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
11.9% of ratings point to a risky experience

~ Based on 954 App Store ratings for Ride On Trip Planner.

Is Ride On Trip Planner Legit?

Ride On Trip Planner appears to be a legitimate app. AppsHunter Legitimacy Score for Ride On Trip Planner is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Confusing

How is there no way to look up a bus stop by the stop ID?

Helpful

This app is very helpful with the timing of the busses.

New App Version

Since the new version of Ride On app released, it has been very accurate on the arrival of the buses.

Free, clean, ontime

Services have improved a lot in the last couple of years. Love the new RideOn Express. And it is free!!!

Excelente gracias

Muy bien

Accurate RT location, mislabeled stops

I stupidly trusted that the 55 was going to stop at Shady Grove Metro Station Bus Bay C, as listed in the app, instead of relying on the map showing it was heading to Bus Bay K or L instead. And because Bus Bay C is on the opposite side of the tracks from K/L, I missed the bus. You should accurately label which bus bay you are going to stop at, or what’s the use? Oh, I know. It’s that I was relying on logic, which is apparently something Montgomery County is still trying to figure out.
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Horrible don’t depend on it

Horrible. Entered the address to where I wanted to go five times and each time the app could not comprehend. Enough said.

Glad it exists but sometimes not reliable.

Glad the app exists but is unreliable sometimes. Lists pick up times for buses that don’t exist when there is reduced service which makes it not as reliable or as useful as it could be.

Helpful

This app is very helpful with the timing of the busses.

Best

I like because i know the live location of the buses

The live location feature is great… when it works

Every time I’m using it to search for the location of my bus 90% of the time there is no live location. Also when I put in an address, it could not find the address

Amazing

Great app, great service

Always Useful but Could be Inproved

Great app, but I wish more of the buses had live location information, especially number 30

New App Version

Since the new version of Ride On app released, it has been very accurate on the arrival of the buses.

Not real time

The journey planner does not use real-time bus data, making it unreliable for daily commuting. On routes with buses every 40 minutes, like mine, its recommendations can leave you waiting for the next bus and arriving late for work. Customer service is no better—complaints appear to go unanswered.

Scheduled busses do not arrive.

Drivers are rude when asked about scheduled bus times when no bus arrives. Cannot rely on bus as reliable transportation to work

Always Useful but Could be Inproved

Great app, but I wish more of the buses had live location information, especially number 30

Fix the live location

Live location is a joke for M70, most busses are not enabled and always really late. You regularly see two busses stacked stacked together with one full and one empty.

Unreliable

This app is useless. Better off just screenshotting the bus schedule you need because this app never shows real-time delays or live location. It is literally useless. I will be waiting for my bus and the app will say the bus is at the stop *now* but then the bus doesn’t even show up for 10 more minutes. Ridiculous.
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Just great!

Real time, well organized, fast, good graphics, useful notifications. I’m super impressed. Nice one.