Ride On Trip Planner User Reviews

Customer Experience

Positive experience57.8% of reviews
Neutral6.0% of reviews
Negative experience36.2% of reviews

~ Based on 116 written reviews from the US App Store.

What users say

Is Ride On Trip Planner Safe?

Ride On Trip Planner appears safe based on user ratings. AppsHunter Safety Score for Ride On Trip Planner is 88/100.

This assessment is based on 914 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.0% of ratings point to a safe experience
2.8% of ratings suggest some concerns
12.1% of ratings point to a risky experience

~ Based on 914 App Store ratings for Ride On Trip Planner.

Is Ride On Trip Planner Legit?

Ride On Trip Planner appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ride On Trip Planner is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible don’t depend on it

Horrible. Entered the address to where I wanted to go five times and each time the app could not comprehend. Enough said.

Glad it exists but sometimes not reliable.

Glad the app exists but is unreliable sometimes. Lists pick up times for buses that don’t exist when there is reduced service which makes it not as reliable or as useful as it could be.

Helpful

This app is very helpful with the timing of the busses.

Best

I like because i know the live location of the buses

The live location feature is great… when it works

Every time I’m using it to search for the location of my bus 90% of the time there is no live location. Also when I put in an address, it could not find the address

Amazing

Great app, great service

Always Useful but Could be Inproved

Great app, but I wish more of the buses had live location information, especially number 30

New App Version

Since the new version of Ride On app released, it has been very accurate on the arrival of the buses.

Not real time

The journey planner does not use real-time bus data, making it unreliable for daily commuting. On routes with buses every 40 minutes, like mine, its recommendations can leave you waiting for the next bus and arriving late for work. Customer service is no better—complaints appear to go unanswered.

Scheduled busses do not arrive.

Drivers are rude when asked about scheduled bus times when no bus arrives. Cannot rely on bus as reliable transportation to work

Always Useful but Could be Inproved

Great app, but I wish more of the buses had live location information, especially number 30

Fix the live location

Live location is a joke for M70, most busses are not enabled and always really late. You regularly see two busses stacked stacked together with one full and one empty.

Unreliable

This app is useless. Better off just screenshotting the bus schedule you need because this app never shows real-time delays or live location. It is literally useless. I will be waiting for my bus and the app will say the bus is at the stop *now* but then the bus doesn’t even show up for 10 more minutes. Ridiculous.
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Just great!

Real time, well organized, fast, good graphics, useful notifications. I’m super impressed. Nice one.

Why? Just why?

This has to be the most convoluted app I’ve ever encountered. I have just resulted to relying on the Apple maps on my phone to get to bus routes to find out what time the bus comes. This map can’t even find major landmarks like a library. it says it can’t be found on the maps and then I have to go in manually search it on the map and I see the bus route and I can click on the bus stop, but it won’t tell me the number of the Bus.
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Not on the exact time

47 bus is not following the schedule. Especially the 7:33am and 7:58am at Fernwood Rd & Tusculum Rd station, rarely on time. And the 7:58am bus’s driver is rude.

Not on the exact time

47 bus leaves Bethesda station earlier than the schedule time in the late evening. Passengers have to wait for almost an hour in the cold weather.

RIP route 20

Currently have been waiting at the SS station for a 20. Have seen three 14s , and 2 of every other bus including 2 just sitting here not even n service. The actual hell? After the snow storm service actually stopped without notice. Worst route ever

Did not show the bus that just drove past me

Right on 34 bus just drove past me was not on the app. The app failed.

Times are wrong

Can’t track buses