Ridely User Reviews

What users say

Top reviews

Love this app soo much🔥

So good for every horse person

Good

This is a really good app and it is really useful although I do wish that we had more free chats with Coach because we only have 3 until we then have to pay.

Great but this is important

Horse welfare is extremely important, but I can’t learn without paying money but other than that, it’s great but still

Let.
Me.
Learn.
Abt.
Animal.
Welfare.
Without.
Paying.

Response from developer

Hi, great to hear that you like our Horse welfare content. There is a 7 day free trial that you can use before deciding if Ridely PRO is something for you or not.

Can’t even create an account

I’ve tried several times on different days, and even deleting and reinstalling. The AI registration process is so painfully slow it eventually just stops working. For the love of god, just make sign up a form

Response from developer

Hi, so sorry to hear about this. Thanks for reaching out with feedback! It would be great if we could have a chance to look at your case so we can improve. Please reach out to teamridely@ridely.com.

再生されない

重いのか、動画がまったく再生されない。何も見れない。金返せ

Response from developer

Hi, thank you for sending in feedback and I'm sorry to hear about your experience. Please reach out to teamridey@ridely.com and we will have a look at your account to see how we can support you. Thanks you!

Customer service is terrible!

App is buggy, UI needs work, but it was fine until I tried to get some help and contacted their support. Problem with your account? They can’t help you. Issue with your subscription? Not their problem. Want help with billing? They can’t be bothered to even talk about that one. I don’t think I’ve ever had such a bad experience before. Incredibly disappointing
Show more

Response from developer

Hi, thanks for sending in feedback and so sorry to hear about your experience. It's hard to help more here without being able to have a look at your account and at your experience. If you want us to have another look to see if there are any misunderstandings you are vey welcome to reach out via email or via DM. All details that you can give us on feedback ideas are very welcome so we have a chance to improve.

IM A PRO NOW!

Thanks to this app, I can now canter correctly and jump more! And now I can also control a bucking horse! This app is perfect! But 1 recommendation, maybe the app could also take videos of the rider who is using the app so we know what to improve with! Anyways, I love this app! All my horse riding friends are so much better than me, but I will soon get good!
Show more

Response from developer

Hi! Thanks a lot for sending in your feedback, so glad to hear that you like Ridely!

That’s what I’m talking about!!👏

I have tried many riding journal apps and none have clicked like Ridely. I enjoy having it be free to create multiple horse profiles rather than buying a subscription for it. As an equestrian like myself, I ride different horses sometimes, and it’s really easy to use. I don’t see a lot of western stuff but I don’t mind as I don’t really use the training part of it. A little suggestion—A good feature to have would be if you had walked, trotted, or loped/cantered in the logging activity. Thank you so much!

Sincerely, London (cowgirl.kind)
Show more

Best app

Love it

Horses

This app is nice

Gut

Habe lange nach einer App gesucht wo ich die Strecke, Zeit und Geschwindigkeit sehe ohne das ich bezahlen muss.

Sprache

Es währe toll wenn man die Sprache ändern könnte

Response from developer

Hi, thank you for sending in feedback! If I understand you correctly you would like Ridely to be available in more languages, is that right? Hopefully we will be able to fix that in the future but for now the app is just available in english and swedish.

Nothing playing/loading

I just started my trail last night and every video I tried to watch would not play/load. So I have not been able to watch anything yet.

Issue

I love Ridely it’s a great app, I have just been having a glitch where the age (ex. 20__) changes every time I click to edit the horse I am riding. When I save the correct age, it changes again. Can you guys look at this? It does it for all of my horses.

Response from developer

Thanks for sending in feedback, glad to hear that you like Ridely! The horse that you are trying to edit, are you the owner of that horse in the app or are you added by someone else as a co-rider? As a co-rider you can't edit a horse. Please let me know if you want more support with this and I can guide you. You can email us at teamridely@ridely.com

Amazing app

Best riding app for anyone horsey but especially people training a horse!

Great app

I absolutely love Ridely it is awesome you can ask for help in the community even if you don’t have the better version it is AWESOME!!!!!!

Bit slow

Some of the new features take a while to load or save .

Response from developer

Thank you for sending in feedback! Can you please describe a bit more, where and when in the app are you experiencing load time? It would be great if you could send us more details so we have a chance to improve. Please comment here or send us an email at teamridely@ridely.com

Great program!!!

Really great platform that allows you to track your riding!

Please MAKE THINGS CHEAPER but other than that I like it!.

Good but needs to be cheaper

Subscription

I do not recall subscribing until I seen the annual charge email from apple. I had to unsubscribe, praying it works. This charge put me in a hardship.