Connection
It literally shouldn’t be this difficult to connect to the app, these headphones cost 200+ dollars. It’s completely unacceptable for this issue to still not be fixed. Lazy developers
Wow…
Headset itself is a solid choice to use for plugging into your gaming console of choice, computer or phone. However this app is so god awful I will never buy another of their products again. Listen if you’re gonna make an app so frustrating to connect to at least give us a wider arrange of options on the headset itself so I can skip the app altogether.
I got it the headset to link to the app about 5-6 months ago. No clue how I did it but I did. Now I’m trying to tweak a few settings and I can’t connect to it at all.
We shouldn’t have to go through steps several times and sacrifice a goat to hope tech works.
I got it the headset to link to the app about 5-6 months ago. No clue how I did it but I did. Now I’m trying to tweak a few settings and I can’t connect to it at all.
We shouldn’t have to go through steps several times and sacrifice a goat to hope tech works.
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App
This is a great app to show how useful it is to get a RIG 900 but I hope they add more features, especially for the headset being expensive
It works
There’s a lot of complaints but that was probably a long time ago since I was able to connect to them easy even though I had already paired with my Xbox
APP DOES NOT WORK
My phone connects to the headset Bluetooth no problem through my iPhone Bluetooth settings.
The app is the issue. It isn’t recognizing the headset is connected and when I hold the Bluetooth button the headset for 6 seconds, it disconnects from my phone and nothing happens.
I’ll contact customer service tomorrow, but if I can’t get this sorted within the week I’ll be returning this headset. These cost too much to not work as advertised.
The app is the issue. It isn’t recognizing the headset is connected and when I hold the Bluetooth button the headset for 6 seconds, it disconnects from my phone and nothing happens.
I’ll contact customer service tomorrow, but if I can’t get this sorted within the week I’ll be returning this headset. These cost too much to not work as advertised.
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Not connecting
Seems like a common theme- app not connecting, I have the same problem, looks like I’ll be going back to turtle beach. least they try and fix the obvious problems
Easy to setup
Super simple to setup took me 10 minutes to setup
Connection
I’ve only been able to get the app connected once or twice and now I can’t get it to connect at all. It’s infuriating when I’d like to see the headset needs updating. I’ve been having static issues with it but otherwise good.
Not connecting
My headset is connected to my phone via bluetooth and still the app cannot recognised that it is connected and keep asking to connect to my phone.
Simply refuses to connect
Used to work. Nothing changed on my end. But I’ve uninstalled and reinstalled this app. I’ve deleted the Bluetooth connection and set it back up. Nothing works. Totally useless app.
Bluetooth
It just doesn’t want to “connect” to my headset when I’m already connected to it on my phone
Literally doesn’t work
Tried to connect to app and it quite literally refuses to connected to the headset. Tried literally everything. Garbage
Buggy
There’s a 50% chance at the start of the day if your headset wants to connect or the app just can’t understand when it is connected
Major Issues Connecting to App
The headset itself feels nice and I would like to set it up the way I need to, but it requires connecting to the app and it is very bad. Just connecting to the headset via the app, while searching for Bluetooth or even already connected, is painful. Please resolve this. This headset costs too much to have these issues.
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Need clear instructions
Major issues connecting to app, hence the 3 stars. App seems ok otherwise. iPhone. Tried what others posted in reviews but no luck. While I waited for tech Sppt to email me back, I switched my phone WiFi to 2g. Not sure why it mattered it was on 5g as it’s using BT to connect. For whatever reason, it worked.
1. Phone on 2g WiFi
2. Connect headset to phone BT
3. Open rig app for the first time and allow to search for BT. If you already opened app, you may need to reinstall. Don’t hold BT button on headset since it’s already connected to phone
4. Good luck
1. Phone on 2g WiFi
2. Connect headset to phone BT
3. Open rig app for the first time and allow to search for BT. If you already opened app, you may need to reinstall. Don’t hold BT button on headset since it’s already connected to phone
4. Good luck
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Connected to app told me to charge my phone , came back now it can’t connect to app
I’ve tried everything googles everything read reviews both on app store and google play tried everyone’s advice still nothing. Literal hour trying to figure this out. I’ll never spend more than $20 on a headset ever again
App works fine.
Simps.
READ THIS
So there’s a common error most people get when trying to connect the headset to the app. I had the same problem as well until I spoke with tech support. They don’t specify this in the instructions (which is crazy), but take these steps to ensure the app will recognize the headset and connect properly: first take the headset and connect it to your phone’s Bluetooth, second open the app and allow it to use Bluetooth when prompted and it should connect. third, connect the base station with usb inserted into your console. DO NOT CONNECT TO CONSOLE BEFORE TRYING THE APP as this will not allow the app to connect to the headset for whatever reason. Hope this helps.
As far as the app functionality, it’s pretty good after you get connected
As far as the app functionality, it’s pretty good after you get connected
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Won’t even connect to the headset
App is useless when it won’t even connect to the headset.
App works well
I particularly like the options to set the power off timer and mic monitoring. Haven’t played with EQ too much as headset already sounds great.