Rise Up Coffee User Reviews

Top reviews

App freezes

Please fix your app… for 5 weeks or so, it’s not usable as it locks up and freezes. Seemed to happen after iPhone update.

App freezes

You need to fix your app… for about 3 weeks, it’s not usable as it locks up and freezes.

Best coffee!!

Truly the best coffee, space, and people!!

Rise Up is an eastern shore staple!

Love that they finally added a rewards and app system. I use it weekly. Works great!

Status

The last 3 times I used the app to order. It will say “Ready to Pick up” but one thing is always not ready. The last time my food was ready I was waiting on drinks for 15 more minutes. No issue with quality of food/drink or service. Just wish there was a more accurate status

The BEST around

Food is always fresh and delicious and my coffee is always perfect!

Local favorite

Best independently owned coffee shop around. High quality coffee, stupendous service and awesome merch too!

Local - Shore living !

Best coffee & bfast on shore!!

Forced to Mobile Pay

This app is easy to use and overall good for mobile ordering but my biggest complaint is that it operates similarly to Starbucks in that it requires you to have a “mobile balance” of a gift card and does not let you use your own form of payment to pay. It requires you to buy a gift card and use that balance to purchase which I find shady and not something I expect from a smaller business like this. Very disappointing and I hope this is something that they update in the future.
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Can’t pay with credit card

The app is great but I hate that I can’t just pay using my credit card and they instead force me to use their store card. I do not want to load their store card with $25-$30 just to buy a single $4 coffee. The point is obviously to trap me and make me obligated to spend more there than I otherwise would. And at that point I’d rather just order online
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Apple only

Doesnt work for android phones. Won’t even allow to be downloaded.

Predatory Checkout Process

Won’t allow you to purchase the exact order total with your credit card. Instead forces you to buy a 25, 50, 100 card so you always have a balance that you can’t spend.

Often glitches when trying to select the store location.

Rise Up Rocks

Love Rise up and the App is awesome for ordering ahead

Apple only

Doesnt work for android phones. Won’t even allow to be downloaded.

App is great, service is not

The app is easy to use & has some great features, but ordering ahead is useless if the baristas aren’t updating the status of your order. I never know if my coffee is ready or not since the status never changes past “order preparing”, even when the timer counts all the way down to 0 minutes. I was hoping this app would eliminate the uncertainty of online orders, as in the past they seem to have no rhyme or reason to their timing & can take 5 to over 30 minutes to prepare, but even with a great app it’s still anyone’s guess when your order will be ready.
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finally!

looooove this app! only improvement would be if you could add a gift card!