Trip planning
They took away free trip planning 🙁
Best app
Amazing
Completely useless for charging non-Rivian cars
If you are using a Rivian public charging station and are prompted to download the app - DON’T. It doesn’t show any details about your charging session or allow you to stop charging. Just pay directly at the charger. The app is really only meant for folks driving Rivian cars and completely useless for anyone else.
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Pretty good, til you need it to work
App has a great layout, rarely works to turn on AC
Good, but could be better
As an older person, I have my phone text set to larger than normal. The Rivian app, however, doesn’t respect those settings and I find the text much too small. Please update it to use the standard iOS font size and I’ll be much happier.
Please go copy Tesla
I’ve got a Rivian and a Tesla and my advice to Rivian’s PM team is go fire yourselves and hire Tesla’s team. Your app is inferior in every way possible to Tesla from features to UI to actual vehicle integration. I just got a new phone. Tesla no problem. Rivian no access. I’m stuck using the physical cars.
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Works as it should
Not much to complain about. Rivian app does what it does with much heartburns or glitches.
Adventures will travel!
The best consumer relations in our EV world!
RJ, innovation above & beyond💡⚡️⚡️🔋
RJ, innovation above & beyond💡⚡️⚡️🔋
Don’t need the app
Shouldn’t need the app to pay at the kiosk but kiosk was not taking payments. Took almost 30m to download and set up.
App is subpar
I’ve had multiple vehicles in the past, where the app is a central hub for the vehicle. This app sucks!
It freezes, doesn’t respond when needed (starting car on hot days), takes over a minute to respond when approaching vehicle.
I would not recommend
It freezes, doesn’t respond when needed (starting car on hot days), takes over a minute to respond when approaching vehicle.
I would not recommend
Get your priorities, right
The Rivian assistant is a good idea in theory. The problem is the Rivian software is so unstable that one would think they have higher priorities. I would sincerely appreciate it if Rivian could get saved seat positions working consistently before they continue putting so much effort into the assistant. The infotainment center crashes on me 12 times a week. They could fix that? Or how about correcting all of the highway assist maps? If I had a nickel for every time I was told a road was ending when it wasn’t… the assistant itself is disappointing. She cuts you off when you are speaking sometimes mid word. The wake words never work period.
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Live activities doesn’t work right
They should be able to fix this.
Why??
Why would you take out the AM/FM radio receiver from the R2? Have you never gone into the woods and lost cellular connectivity? How much more could it possibly cost to have a traditional radio receiver? Instead users have to go through a third party app & listen to their adds & the radio station’s adds. Way to take a step back in advancement.
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Bugs after bugs
So many bugs with this app
Service support messaging bug
I cannot read the full message left by service technician or reply to it. Message syncing fails also mentions outside of business hours? Technician showing up to my house and I am not able to correspond.
Like what’s even the point
Seriously why. What’s so hard about just tapping and paying for charging??? Why does every electric charger need an app??? We as a society wanna promote EV cars but make is sooooo hard to own one! It’s like you’re telling me to burn down the Amazon rain forest myself with how annoying and convoluted this stupid app is!! I just wanna charge my car!
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Charging Live Activity Broken
I used to be able to rely on the live action charging widget to provide accurate information, but in the last few months (at least), it has been completely wrong. I’ve been hoping someone would notice and fix this, but am disappointed that it hasn’t been addressed. Charging is one of the most important things as an EV owner and if you don’t care enough to see this is wrong, what other bugs/problems exist that I haven’t encountered yet?
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Useless
App is useless and won’t even let me create an account.
Great app
Amazing
App updated yet R2 still missing from Trip Planner vehicle selection
Only available options are R1S and R1T