Cycling for 58 years
I enjoy the complete format of roadrunner. I’ve been a lifelong reader of roadrunner and it’s other iterations. I am a touring Motorcyclist however, sometimes I go down dirt which then makes my 09 BMW GS model with road tires fulfill its duality. Thank you for writing such a great magazine. Fred from the great Lake State Southeast Michigan.
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Useless, no support
Stopped receiving issues after April issue. Support support have been non existent, only response was to direct me to a “faq” page which lists steps to correct it but I already tried. Whoever is in charge of your pathetic excuse for a “customer service” dept needs to be fired!!!
No help
Have not received a new issue since March April 2024, paid for the subscription for the year and have sent in multiple emails asking for help - but no help has arrived!
Don’t receive my magazine’s
I get charged every month for my magazines and haven’t had any show up on my iPad for several issues now.
Useless, no support
Stopped receiving issues after April issue. Support never responded.
New magazine issues not down loading
The app worked great for about a year. Now, new issues aren’t downloading since the March/April 2024 issue. I’ve tried all of their recommended fixes, none have worked. Tried canceling the subscription, still getting charged.
The National Geographic of Motorcycle Publications
The best publication for motorcyclists that I’ve seen. Great photography. Great articles.
App stopped working
I have a subscription and an account. I can log in and access/view all tours, including Shamrock tours. But when I attempt to start navagation for a tour, the screen freezes. Using iPhone 13 pro, automatic updates to iOS are always current.
This should be a question for tech support but it appears there is no number to call for help. So I am leaving this negative review. I will happily re-rate it if tech service gets back to me ASAP
This should be a question for tech support but it appears there is no number to call for help. So I am leaving this negative review. I will happily re-rate it if tech service gets back to me ASAP
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Suzuki
Where is the road test of the Suzuki 1000 GT??
App is frustrating to use
With every update it’s difficult to find the magazines that I ordered. Unlike Rider magazine, I can’t go directly to my magazines. I have to scroll through each magazine and guess which one I already paid for. The reason I don’t order more Road Runner magazines is because The app isn’t user friendly.
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Subscription
Just paid $60 for three year subscription, can’t access any mag without it asking for more money!
Love me some RoadRunner
RoadRunner is hands down the best motorcycle touring mag there is. From Europe to the Americas, it has provided us the inspiration for many of our 2-up trips over the years. We’ve put many Shamrock tour lodging and restaurant recommendations to use and they’re always spot-on. 38 States down, 12 to go (+Guam and Puerto Rico). RoadRunner, how about a trip thru Scotland?
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Best Touring Mag Ever
I first subscribed to RR back in January 2000 while at the International Motorcycle Show in Philadelphia, PA. As I seriously expanded my riding from putt putt to cross country commuting, RR became the one true mag that didn’t let anyone selling anything in the M/C world to sway their opinions. It’s very refreshing to know you can read an article and know you aren’t being sold something. Keep up the great work you guys! I look forward to my issue every other month!
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No access to issues purchased from the website
Support took two weeks to respond, provided no information that wasn’t in the help/docs already and did not acknowledge the fundamental problem; you cannot access issues purchased from the website. I wanted to subscribe but between this and not letting you download the PDFs I am unwilling to.
App does not allow me to access content I own
I paid for digital back issues on the website, and the app will not allow me to access them
Dissatisfied
I have had an qccount and subscribing for a long time. Once again the log in eoesnt work on my subscription. This is an ongoing issue with your service. Or should I say lack there of?
Doesn’t work
Paid for a subscription on the app, new content won’t download despite following all instructions and reinstalling app. Very frustrating. Worst app I have used. Will be cancelling subscription- very unfair to the publication.
RR Rules!
Best motorcycle magazine period! Chock full of routes,rides,and scenery. From day rides to cross country Roadrunner has it all!
Can’t get it to expand to my iPad so is too small to use on it!
Please cancel this, I’ll stick to my current subscription to the magazine and just plan my rides from the tours in the articles I ‘be got over the last years of being a subscriber. Hope I don’t get charged for this as I am going to delete it from my iPad.
Woodym48
Woodym48
Don’t waste your money
My subscription just stopped working 6 months into the subscription. Emails to the magazine for support have not been returned. A shame as it was good!
