Rock Loyalty User Reviews

What users say

Top reviews

I love the ppl and music

I come here for the people that work here. They make us feel special and remember us!

Rock is my favorite place to get wings drink and watch tv

Best servers at the auburn lake Tapps rock and the vibes are magnificent

Awesome food

Great staff and food. Thank you

Bar Side for the Win

We always have great service on the bar side at the Puyallup location. Dona and her team do a great job balancing service and conversations with the customers. You feel like a local! Cheers.

James the bartender in Lakewood

James the bartender is the best employee they have ! He’s been here awhile and he’s always so friendly and welcoming !

Keeps making me sign up

I have already created an account online. I downloaded the app to make an order and it does not give me the option to log in. Takes me straight to the signup page. Once I enter my phone number it tells me an account is already using that number. It doesn’t allow me to still log in.

Easy to order

The app makes it really easy to order a quick lunch. I love that the lunch special comes with a salad. Great job!! (Actual customer who uses app 1 or 2 a month)

Best ever waitress and food

Best waitress Jessica at South Hill Washington. She has my order entered when I walk in. I get a pizza without cheese and extra sauce and it is always perfect. Exactly the way I ordered. The salads are always huge and beautiful.

Family Meals Don’t let you select Wings!

This app works fine except for the family meals. Family Meal #2 and #3 don’t let you select wing flavors. We called the restaurant to place a family meal order and they told us it was only available on the website or the app. Neither the website or the app let you make a wing selection though. So at the moment this app was not user friendly and took way longer than necessary to place an order.
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Good food

I like the Federal Way location because it’s right off freeway and the food is good and service is prompt.

Review

Wish we could use this for alcohol. That is how we make the points.

No longer works.

The app is based on registering a card number. The card number only registers if you use mag stripe (swipe). If you pay via dip (chip) or tap (contactless), it uses a randomized token and you won’t get credit.

The Rock has switched to dip/contactless. While this is more secure and I’m all for it, it does mean that this app won’t allow you to accumulate rewards anymore.
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Best pizza and service

Even during covid times they always did there best to service you as promply as possible. Great food, great service, and will always be one of my go to’s!!

Not enough rewards

There’s not enough rewards to make this worth it. Every other absence constant like monthly free desserts or at least 10% off for being a member or whatever things like that you guys don’t do any of that I think I got one free appetizer in this entire time Do you guys give rewards for asinine things such as using the same card like really? I have like three different ones so that right there is already a turn off
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It is!

The best PIZZAS in the TOWN

Great pizza

Always tastes fresh and the salads are great too. Nice staff and manager was good to help when an online order did not go through.

I love everything

From the Nachos and Brussels sprouts to the personal pizzas and calzones there is something for everyone to love on this menu

Love from Renton

We visit the Renton location several times a month. The servers are sensational & the quality of the food is always exceptional.
Whether you like off hours or when it’s hopping on the weekend, you’ll be satisfied.

Great people

So we had the Queso Cracked Nachos as always. This time they just a bit off from the normal. They were good but something was different. The server stated he was going to take the item off the bill and would get an order to try for quality control. That is great service and checking your own products keep you honest. I love this place and the service. Great work.
Thank you Jeremy.

06/20/21 @ 1930 hrs.
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Mallory was great!!… knew what I wanted as I walked in!!!

Great service!!