Poor Technical Support
Since the last update, three months ago, still waiting for them to fix the transaction alerts issue. The alerts no longer pop up on your locked screen or give an alert sound or haptic on your Iwatch. They obviously don’t test the updates before they release them.
1/23/2026 Update Issue
This latest update has eliminated transaction alerts. Tried contacting the credit union about the problem. They think it’s an issue on my end. Nope. All settings are enabled and correct within the app. Quite the coincidence that alerts stopped the same day of the software update.
Apple Watch
I can’t figure out how to connect my watch to the app…
Updated App
The new app is incredibly user friendly and has everything you need! It has so many features, some I never knew I needed!!
New app
The new app has a lot more functionality. Really like how I can transfer funds using the app with my other bank.
Favorite feature
My favorite feature of the update is quick balances. I can easily connect my Apple Watch and see my balance anytime! Helpful for those moments when I need to see my balance before using my card.
Updated app 😍
Love the updated app and new features
Updated app 😍
Love the updated app and new features
Icon for bill pay
I am trying to pay my bills through Rock Valley credit union site. There is no Icon to touch for the bill pay!How am I supposed to pay my bills. There are no updates for my phone I have an iPhone ES please help and get this fixed immediately.
Always an issue
We love our bank but the app constantly says user blocked. When I go tot the website it says I’m blocked. When we call the bank they say everything is good on their end. We aren’t blocked. This needs to be fixed immediately
Can’t pay bank through app.
I have a car loan through RVCU and can’t use the app to pay them.
Service Failures
I get constant service failures when using Face ID on iPhone X and Touch ID on iPad Pro after changing account info through NetTeller. Restarting device works and so does manual login, it’s an incredible inconvenience though. Otherwise, it has been a perfectly usable app.
It’s ok
Needs improvement. More History, E-statements ect just like other banks.
Not a good app compared to so many other financial institutions.
I can only see 14 days worth of transactions. I can't search for anything. It's better just to go on the website (which isn't very well designed either, for that matter).
Not bad
Wasn't expecting all the functionality that it has. Very handy...
