RoenRx Health & Weight Loss User Reviews

Name: RoenRx Health & Weight Loss
Rating: 4.2 (29 reviews)

RoenRx Health & Weight Loss

Zealthy

🏥 Medical

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Liars and Thieves

This company overcharged me $329 back in March, “approved” refunding me my money and now for two months have been telling me they can’t process my refund due to technical issues. Their customer service team lies saying they are escalating your issue when they aren’t and they will steal your money! DO NOT DO TRUST THEM OR GIVE THEM YOUR BUSINESS!

Kayceevavreck81186

a month ago

Response from developer

Hello! I am so sorry to hear that you are having trouble with your refund. I understand how this could be frustrating and confusing. I want to review the account to see why we are getting an error and see what options we have. Please email me directly at support@roenrx.com with the subject line "FOR LYDIA". I look forward to your email!

Total scam

I have been trying to cancel my “membership” despite never completing the registration because I decided not to do it, I’m talking within a few minutes. Unfortunately, I gave them my card information during the registration process. I NEVER agreed to any type of contract nor agreement. Anyway, I emailed them several times and was finally directed to the app to cancel. Unfortunately, you cannot access the part of the app that allows you to make changes to your account. Again, I NEVER agreed to anything and I never received any services or goods!! This is a terrible company who will only try to get your bank info. I ended up contacting my bank who canceled my Visa card and issue me another. They continue attempting to charge my defunct card. Avoid like the plague!!!

Drhourigan

3 months ago

Response from developer

Hello! I am truly sorry to hear that you have been charged for our services when you are not using them. Please keep in mind, when entering your card information, you do confirm that you are signing up for a montly membership fee. This membership can be canceled at any time in your My Profile - Manage Membership section. For further help, please feel free to contact our Care Team: https://roenrx.com/contactus

Terrible service

I’ve steady been trying to get simple answers and I feel it’s always some generic bot message to top it off you pay a 135 “membership” fee that’s not including your prescription that varies on price so you end up paying anywhere from 300-450 a month for this service i feel duped scammed they really got one over on me I should’ve kept looking for providers or at least read the fine print I’m partially to blame smh

Atx_romeo

3 months ago

Response from developer

Hello! I’m sorry to hear that you haven't received the answers you need from our team. I understand how frustrating this can be! I will do my best to help you. Please feel free to email me directly at support@roenrx.com with the subject line "FOR LYDIA." I look forward to receiving your email and working with you one-on-one!