Ron Parker
Response from developer
Thanks for sharing your concern in detail. Certain devices may not connect to your network when the gateway is in Band Steering mode. You can try splitting the 2.4G and 5G networks to see if your printer can connect to the 2.4G network. We recommend migrating your Internet to our new platform, Rogers Xfinity Internet, for better support and home network management. ^ms
Wifi Abuse
Response from developer
The app has been designed to manage the home network. Thanks for taking the time to share your feedback. ^ms
Buggiest app of all time
Response from developer
Thank you for sharing your feedback. The new Ignite platform offers app support. With the Ignite WiFi Hub app, you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. You can learn more about the app here - https://roge.rs/2zIYUEC. ^zf
HORRIBLE
Response from developer
Thank you for the download and feedback Cris! ^zf
Good idea,but poor design,constantly dead. Useless APP.
Response from developer
Thank you for the feedback! ^jjl
Delete this app
Response from developer
Thanks for the feedback.^ra
Very annoyed
Response from developer
Thanks for the feedback! ^zf
👎🏻
Response from developer
Hey there! Thank you for your review. Can you please share more details about your problem at https://communityforums.rogers.com? Thank you! ^jjl
Ridiculous
Response from developer
Thank you for sharing your feedback. The new Ignite platform offers app support. With the Ignite WiFi Hub app, you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. You can learn more about the app here - https://roge.rs/2zIYUEC. ^zf
This app worked in beginning when it launched
Response from developer
Thank you for taking out the time and providing us with your valuable feedback. Have you heard about the powerful Ignite WiFi gateway modem? You can switch to this modem and you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. We can help with the switch, please connect with us at https://roge.rs/2QZGNyu. Regards! /Moin
It’s as bad as you think
Response from developer
Thank you for sharing your feedback. The new Ignite platform offers app support. With the Ignite WiFi Hub app, you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. You can learn more about the app here - https://roge.rs/2zIYUEC. ^zf
No longer supported
Response from developer
Thank you for sharing your feedback. The new Ignite platform offers app support. With the Ignite WiFi Hub app, you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. You can learn more about the app here - https://roge.rs/2zIYUEC. Regards! /Moin
Wish I could give 0 stars
Response from developer
Thank you for downloading the app and sharing your app experience. Are you logging into the app using your modem's login credentials? The modem has to be in gateway mode and your iPhone connected to your home WiFi. You can also try rebooting your modem and relaunching the app. You can connect with us at https://roge.rs/2YYdIXe for further assistance. Regards! /Moin
Interesting
Response from developer
Hi there! Thank you for the feedback and the review. Can you please share more details about your problem at https://communityforums.rogers.com? We would like to get this further investigated for you. ^jjl
Works intermittently - Bad app
Response from developer
Hello, sorry to hear about the issue with the app. Can you share more details about your problem at https://communityforums.rogers.com? We want to investigate this further!^ra
Bedtime doesn’t set
Response from developer
Sorry to hear that! Could you write to us at https://communityforums.rogers.com with more details of your issue? We'd love to help you troubleshoot.^ra
Please, no.
2 years of the same issue
Response from developer
Thanks for reviewing the app. Please connect with us - https://roge.rs/2YYdIXe and share the issue you're experiencing with the app so we can help troubleshoot it for you. Cheers! /Moin
App crashes constantly
Response from developer
Thanks for trying out the app and providing us with feedback. Regards! /Moin
Doesn’t support ignite modem
I was looking forward to having easy control to (dis)connect devices on my modem (I have a couple of teenage kids) but am truly disappointed in Roger’s customer service approach to timely support in their own apps.
Response from developer
We appreciate your feedback and are disappointed to hear about the issues you've been having with the app. Please check here to make sure your internet modem is compatible with the app - https://roge.rs/2WrTtjY. If your modem is in the compatible list, it could be that your modem is not on the latest software. Please reach out to Rogers Internet Tech support to make sure your modem is upgraded to latest software. Thanks so much. ^yc
