Don’t work
Only works with home wifi
Rogers Xfinity has terrible connection
Regardless if it is the Mobile App or The Online Website. You are best off switching providers.
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Can’t log in
When I try to log in, a box pops up and the screen is blank. I can’t fill in my details at all.
Streaming
So disappointed that I can’t stream my Roger’s anywhere…. Thought I could but I can’t because you have to be connect to your Roger’s wifi
Bell App is Better
The Bell app is a thousand times better. Can’t even pause or reverse when watching TV in real time.
Ridiculous
Evacuated from home due to wild fire. Xfinity tells me to go to home WiFi
Highway closed
Evacuation Order
Checked bill owing. Have a credit.
???????
Highway closed
Evacuation Order
Checked bill owing. Have a credit.
???????
I can’t use the damn thing on my ipad.
That sucks!
Works well
It is convenient to watch programs when travelling within Canada. The casting function works well also
Ron Parker
Can anyone tell me why the app neither works on my phone or my iPad? It’s been weeks of on again off again and I want a rebate for lose of service.
Doesn't work
Can't login, just keeps saying oops! Something went wrong, but doesn't tell me what or give me any guidance on how to fix it.
Forced to get a new app when the Shaw one always worked great... frustrating for sure.
Forced to get a new app when the Shaw one always worked great... frustrating for sure.
Rogers does not work
Every streaming channel quits after about 20 seconds. Then restarts and goes for another 20 seconds. The new app won’t open for me so I can’t even reboot the gateway without unplugging it. Calling TELUS on Monday
A glitchy mess
This app is a mess. From scheduling to playback there are consistent, fundamental problems. Roger’s customer service won’t help either.
Normally excellent . . . . . . .
Now this app's recording ability is back to missing audio during a recorded program. It's annoying and makes closed captions mandatory as one has to read through those audio gaps.
July 18, 2026 App recordings still gapping, NOT fixed !
Deleted App, redownloaded, ZERO IMPROVEMENT 🤦🏻♀️
🙄🙄🙄😤
'Play Next Episode' option removed despite its usefulness :/
July 18, 2026 App recordings still gapping, NOT fixed !
Deleted App, redownloaded, ZERO IMPROVEMENT 🤦🏻♀️
🙄🙄🙄😤
'Play Next Episode' option removed despite its usefulness :/
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Horrible playback
Services mostly work (shows are usually saved as scheduled), but playback is the worst. So many spots when video gets hung up. So many dead spots for sound when video works by no sound. This is with the app and the set box. This is with Xfinity home internet. Xfinity (Rogers) is just a barely ho hum service provider.
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Everything about Roger’s is terrible.
Too few choices in Canada. Bad service. Keep paying for terrible oligopolies
Failure
Terrible app and no support from Rogers. Been trying for weeks to sign in and not unable to. I have an iPad and it was working wellBut then when I was forced to re-sign in the app stopped working. Been on the phone hours with Rogers and Shaw and both unable to resolve the issue and they blame the hardware
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Unable to watch certain channels live if using away from home
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Worst tech support on the planet.
Rogers has gotten to the point where they can no longer provide adequate support to their customer base. Relying far too much on AI and too much emphasis on profits.
Frustrated !!
Why do my sign in details disappear. It’s annoying to have to sign in each time.
Yessir!
Perfect!!!