Roku Smart Home User Reviews

Customer Experience

Positive experience33.7% of reviews
Neutral9.1% of reviews
Negative experience57.2% of reviews

~ Based on 718 written reviews from the US App Store.

What users say

Is Roku Smart Home Safe?

Roku Smart Home appears safe based on user ratings. AppsHunter Safety Score for Roku Smart Home is 95/100.

This assessment is based on 160,718 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
2.8% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 124,009 App Store ratings for Roku Smart Home.

Is Roku Smart Home Legit?

Roku Smart Home appears to be a legitimate app. AppsHunter Legitimacy Score for Roku Smart Home is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Complaint

Why does my Roku camera constantly go off especially the one I have set up in da front.
But yet it’s on?
What can I do?

Child sleep

It helps me watch my kid When she is supposed to be sleep

Garbage

This camera is garbage. I’ve checked my GHz, password, reset my router, and the app is updated. I STILL can’t get the camera to work!

Roku

The only bad thing I can say about this camera is the volume when you try talking to someone it’s horrible most of the time they can’t hear you.

Wire free door bell

Doorbell is not recoding how it should, yes I have a subscription. When I go in the setting is says operation failed

Recording

Not so good. Some times it records and other times it does not! I have deleted the app and re-downloaded it.. Changed my password and everything. I pay for the subscription for a reason. I think the app needs a little updating….and also the recording the videos need to be a bit longer

Need to b revamped

It lags it’s expensive cost to record looking for a new service as we speak

Effectiveness

For some reason lately it keeps going off-line. Sometimes it’ll often do a screenshot instead of actually taking a video, it doesn’t always record motion if somebody is out front, even if it’s just a shadow of whoever’s coming and going near by, and it’s just getting irritating.

Wouldn’t recommend

We have 3 cameras from Roku and only 1 works fine. The other 2 only work 30% of the time IF we are lucky. Honestly ridiculous, complete waste of money. Invest in something better if you need something reliable and that’s actually going to work.

Just bad

I hate it

Outdoor camera

Unreliable…continuously ignores movement and when it does catch motion the notification response is slow. The cost is the only attraction my old service was three times the amount but when my service is up with Roku camera I will not be renewing

Connection lost at times

I’m looking for another home security system. Roku will lose connection randomly and often. Customer Service is the WORSE!! They keep blaming my WiFi yet I have top tier WIFI’. They offered no help whatsoever. DO NOT BUY IT!!

Responsive and easy setup

This is the easiest smart bulb I’ve ever set up no problem at all. This is a great product.

It needs improvement

The camera doesn’t record everything. It misses a lot of stuff.

Éxito

Muy buen equipo

Not sure where the issue is

Periodically a Roku switch does not indicate that it has turned on. I have to manually turn the switch on. Also, some times a Roku switch does not connect to the app and needs to be rebooted.

Not a fan

Light bulbs suck can’t stay online and have to split my home router network to accommodate 2.4 g for lights and still won’t stay online and now I have compromised all my other devices and they won’t run correctly because I split my network. Never again will I buy a Roku bulb and I text chat for 2 hours. What a scam the rep didn’t even help me and to end the chat said he would call me in 30 min and never called absolutely disgusted with Roku !!
Show more

Not worth it

I bought a few cameras after having my two children, and they constantly lag, the app fails, and I have to pay for saved videos in order to keep them. It’s not worth it at all.

Puedo estar tranquila viendo a mis padres que están en cama, y ver que estén bien en todo momento

Me es muy útil para monitoreo de mis padres que son de la 3a edad y en cualquier momento se les puede ofrecer algo.

Awesome app

I love it