Roku Smart Home User Reviews

Customer Experience

Positive experience33.4% of reviews
Neutral9.0% of reviews
Negative experience57.6% of reviews

~ Based on 746 written reviews from the US App Store.

What users say

Is Roku Smart Home Safe?

Roku Smart Home appears safe based on user ratings. AppsHunter Safety Score for Roku Smart Home is 95/100.

This assessment is based on 160,718 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
2.8% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 124,009 App Store ratings for Roku Smart Home.

Is Roku Smart Home Legit?

Roku Smart Home appears to be a legitimate app. AppsHunter Legitimacy Score for Roku Smart Home is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rhys

I think your system is amazing

Cam

Barely wants to work

Bull

My cameras don’t work at all paid all that money and they don’t work

Clips

I love my Roku Smart Home, except for the fact that I cannot delete any old clips and it is saving and saving and saving and every time I go to delete, I get the spinning wheel of death and it does nothing in my phone freezes up. What is the problem and what is the resolution I have called and I can’t seem to get an answer anywhere Very frustrated Roku user!
Show more

Cameras

The cameras were good to begin with, but now I’m paying for a subscription that really should be half the price because my cameras only work half of the time.
They randomly lose connection, sometimes the cameras don’t even pickup when someone is close to them. Something needs to be done about it, I loved these cameras to begin with.
Show more

Good initially now issues

When I bought these cameras everything worked great. Now the cameras don’t record everything. A huge chunk will be missing where there were clearly things to record within view of the cameras. The description of the captured video describes people or pets as vehicles or packages. There was movement at my front door and that was captured. But 5 min later more movement in the same area and nothing captured. It’s not reliable.
Show more

Terrible for Smart Plugs

Terrible consistency with smart outlets. Does not work a lot of the time even with rules set. Cannot recommend and wish I could return this garbage

App is not downloading or loading

#appissue

Camera

This is a very important camera in my life because it helps me to see my mom while I’m not in her room knowing that she is sick I can view her from anywhere. It even works when you’re out of the Country as long as you have internet you have connections. I love it.

awful

i can’t even get the app to open it opens and closes me out immediately

Worst camera service on earth

Half of the time my cameras dont even work which is a huge security concern. Not only this, but I pay these clowns 3.99 a month per camera just to have access to image notifications.

Things to improve video

Response time is very slow

kinda sucks but we’re keeping it

slow to load events, clunky, hard to navigate. Not enough filters on detection. Difficult to go through history.

It’s great, but not so great but it’s doing OK

It’s great, but not so great but it’s doing OK

Firmware won't update

I used these Cameras for about a month and then the app told me I need to update the firmware. I've tried powering down the camera and my phone and turning them back on. I've tried uninstalling and installing the app. I've tried freeing up space on my phone. Nothing works.

They are ok.

I bought these cameras to use as nanny cams for my kids and spent all this money on them and the one I have as a nanny cam to watch my newborn while she’s napping in the other room since the baby monitors suck it’s just losing connection. Like what’s up with the camera? Why is it doing this? Are yall messing with them when you update so we’ll buy the way more expensive ones…. Fix this. I like to see my kids when I’m at work. Like what’s going on?
Show more

Peace of Mind

Great system that keeps our house secure.

Worst

Why won’t you make my product work? You don’t let me even sign in on able to click account will make sure you can create it before you sell the product on the App Store!!..

Pay for nothing

Pay to receive notifications but never receive any

didn’t work

why didn’t it let me REconnect my LED lights after i got my wifi switched. it couldn’t find the device and i’ve tried it multiple times. so i deleted the app, im NEVER getting roku LED lights again.