App crashes
Response from developer
We are sorry to hear that the application is not working as expected. Since we are constantly working on updating it, we recommend that you uninstall and reinstall it. You will see the problems subside.
App crashes when trying to load my bookings
Response from developer
Hello, thank you for contacting us. Occasionally, the application may experience this type of failure. We recommend logging in from a computer to be able to see your bookings correctly. In any case, you can contact us at reservas@civitatis.com so we can help you. We are at your disposal.
Helpful app
Maravillosa app !!!
Paid. Arrived early. Tour guide no show. No one calling me back.
I have sent numerous emails, and surprise, surprise no one is getting back to me.
Response from developer
We reiterate our apologies for this incident and for the long wait for the matter to be resolved. Our Customer Service department contacted the provider of the activity and proceeded to refund the money paid. Since then, we have continued to work to ensure that no further incidents of this type occur in the service.
