Archived App (Last seen on 12 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • October 27, 2017
  • May 19, 2022

Features

RomeNY 311 screenshot #1 for iPhone
RomeNY 311 screenshot #2 for iPhone
RomeNY 311 screenshot #3 for iPhone
RomeNY 311 screenshot #4 for iPhone
RomeNY 311 screenshot #5 for iPhone
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ipad
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About

Report non-emergency issues directly from your smartphone. Capture up to three photos of the problem, select a category, and submit your location for prompt resolution. Receive an email notification once the issue is corrected.

Report non-emergency problems
Attach up to three photos
Select from predefined categories
Automatic location submission
Email notification upon correction
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What's New in RomeNY 311

3.4

May 19, 2022

Added 'Forgot Password' link.

User reviews

Issue reporting and external links

A very simple app that has a way too extensive user agreement and doesn’t offer much. The issue reporting is fine, if the city takes action. The rest of the app is just external links to city webpages that are not mobile friendly.

Useful Tool

Really liking the app so far. I’ve been able to report various potholes and received prompt responses from city. Several were fixed within days. Thank you Rome!!

Bad update

Recent update on 12/15/20, app crashed constantly. App is not compatible with iOS dark mode. My iPhone automatically changes from light to dark mode and app doesn’t change so we can’t see black font with dark mode on. Also there is a notification button on top right corner, when we click on it, there are a bunch “testing” “testing” on there so I’m assuming the app is not completed. City of Rome, please hire better app developer. This developer stinks!
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Developer apps

FAQ

What types of issues can I report with RomeNY 311?

RomeNY 311 allows reporting of various non-emergency issues including animal-related problems, building permit violations, fence issues, garbage accumulation, graffiti, green waste, high grass, lawn damage, leaf piles, loud noise, manhole issues, obstructions, parking problems, snow issues, potholes, sewer problems, sidewalk issues, sign problems, street light outages, and tree issues.

Can I attach photos to my reports in RomeNY 311?

Yes, RomeNY 311 allows you to take and attach up to three pictures of the problem directly within the app to help illustrate the issue.

Does RomeNY 311 require an internet connection to report issues?

While the app allows you to prepare your report and take photos, it will likely need an internet connection to submit your location and message to the city's system for processing.

How will I know when my reported issue is resolved?

Once the reported problem is corrected, RomeNY 311 will send you an email notification to inform you of the resolution.

Is RomeNY 311 available on all devices?

RomeNY 311 is supported on iPhones, iPads, and iPods, indicating compatibility with Apple's iOS ecosystem.

How often is RomeNY 311 updated?

The app was last updated on May 19, 2022, with the latest version being 3.4. This suggests periodic updates for maintenance and improvements.

What is the user rating for RomeNY 311?

RomeNY 311 has a user rating of 2.9 stars based on 7 ratings. This indicates a mixed to slightly negative user reception.

Does RomeNY 311 have ads?

No, RomeNY 311 does not contain advertisements, as indicated by the 'hasAds' flag being false.