Rook Coffee App Reviews: Is It Legit?

Customer Experience

Positive experience83.9% of reviews
Neutral10.6% of reviews
Negative experience5.6% of reviews

~ Based on 180 written reviews from the US App Store.

What users say about Rook Coffee App

Is Rook Coffee App Safe?

Rook Coffee App appears safe based on user ratings. AppsHunter Safety Score for Rook Coffee App is 98/100.

This assessment is based on 8,307 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
0.8% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 8,307 App Store ratings for Rook Coffee App.

Is Rook Coffee App Legit?

Rook Coffee App appears to be a legitimate app. AppsHunter Legitimacy Score for Rook Coffee App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frank Scarpone

All of the employees at the Point Pleasant store on Bridge Avenue are super! They are very friendly, accommodating, and anxious to please. I appreciate their excellent service very much. 😊

Easy to order

I love being able to order ahead of time and have my coffee waiting. My only gripe is there is no way to combine gift cards so now I have 3 gift cards on my account that can’t be finished bc each individually doesn’t have enough for an order, 1 by only 10 cents.

Best Coffee in New Jersey

The New Orleans style cold brew is consistently the best cup of coffee!

The Best

Fabulous coffee and customer service

Best coffee

Rook is one of our favorite coffee places! Usually have to get half caf because of how strong the coffee is but we love it!

Coffee

Always the best service !!

App is Too slow

Love the coffee shop, but the app that it generally takes me my entire drive over to the shop to place my order. If they could get it to run faster, it would be five stars.

Add apple/google pay

Add apple and google pay as payment options besides debit/credit and gift cards

Great coffee, great app

Super easy to use, thoughtful, and indicative of the incredible product they serve. Runs better than any big corp app I’ve ever used

Holmdel Team

You guys are so awesome !!!!

Bring back the toffee

so delicious!!!! love you guys so much!!!!

Easy to use

I don't know why I've spent the last three years not using the app. I remember when the rook app first came out, and using it today I realize how much has been updated! Headed to get my coffee now and it definitely makes a difference and busy New Jersey

Great UX

App is very easy to use and great for pick ups or ordering ahead

NEW ORLEANS STYLE

Nothing compares to Rook’s New Orleans Style Cold Brew with Almond Milk. NOTHING.

Good but could be better!

The app is visually great and easy to use. I think there are way too many clicks required to re-order the same coffee I ordered yesterday from the same location and same payment method. The app also regularly takes so long to load between clicks. If that can be improved that would make it a lot better!
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App only review

App is slow and glitchy. Good thing the coffee is so good I deal
With it

Defaults to largest size

It’s insulting that this app defaults every drink to the largest size. Come on now. Please fix this

it’s awesome!

love the coffee here!!

Why so slow?

My app takes so long to process and complete an order. I don’t know why. I have tried deleting and reinstalling many times. And I wish it was easier to add previous orders to the cart quickly like the Starbucks app. Thank you! I ❀️ Rook coffee, don’t love the app.

Greatest Microbrew Coffee

I've been a big fan of Rook, especially their Pt. Pleasant spot, since I worked nearby for about 10 years, and Point is my favorite beach. The atmosphere is wonderful, the people are friendly, and of course, they have amazing beans! I can't say the same for a certain other green logo coffee brand... ahem.
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