Hints Should Be Helpful
Awful Game
Crashed
Worst Escape Game
- no pause. Levels are timed, but’s no way to pause the level if you need to step away
- story and presentation is really corny. Suitable for kids, if they could play the game.
- puzzles are really hard. There are no free hints. Doesn’t even say anything if you are missing pieces. No indication of what you are supposed to do.
- paid hints are not tailored to what you are looking at. You spend 100 coins to be told what to do in a puzzle you’ve solved already.
- and it’s buggy. Can’t finish puzzles as game doesn’t respond. I opened a ticket with support and never got a response.
Response from developer
Thank you for taking the time to share such detailed feedback. We’re sorry that several aspects of the game have left you frustrated. Regarding timed levels, the timer is specifically there to add an extra challenge, so allowing it to be paused would defeat the purpose of that game mode. Regular story levels are different - you can leave them and return later without the same time pressure. We understand your concerns about puzzle difficulty and hints as well. Some puzzles are intentionally challenging and require exploration and finding all necessary items before they can be completed. We’re continuously working on improving hint quality and clarity, particularly in older chapters, so that hints provide more useful guidance when players get stuck. As for puzzles not responding, that is something we definitely want to investigate. We’re also sorry to hear that you didn’t receive a response to your previous support request. Please contact us again through the in-game support form and include the affected level/puzzle and, if possible, a screenshot or short video. We’ll be happy to look into what’s happening. Thank you again for giving the game a try and for sharing specific points we can use to improve the experience.
