Roomster Reviews: Is It Legit?

Customer Experience

Positive experience22.2% of reviews
Neutral2.6% of reviews
Negative experience75.2% of reviews

~ Based on 1,371 written reviews from the US App Store.

What users say about Roomster

Is Roomster Safe?

Roomster appears mostly safe based on user ratings. AppsHunter Safety Score for Roomster is 80/100.

This assessment is based on 21,728 user ratings, with an App Store average of 4/5.

Safety Analysis

72.8% of ratings point to a safe experience
4.3% of ratings suggest some concerns
22.8% of ratings point to a risky experience

~ Based on 21,728 App Store ratings for Roomster.

Is Roomster Legit?

Roomster appears to be a legitimate app. AppsHunter Legitimacy Score for Roomster is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

major disappointment

I’ve used this app in the past to find sublets or rooms for rent. How disappointing is it that now they have put messages behind a pay wall. 11.99 PER WEEK at minimum. God forbid this was an emergency situation for someone, what a deterrent it would be to have your money funneled at the IDEA of finding somewhere to live. Reading developer responses is no surprise. The tone of the responses match the tone of the fees.
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Messages

I got several emails saying I had messages but then when I checked the messages, it wanted me to subscribe. I did not realize this was a pay service…DELETE.

Not a free service

I'm very disappointed with Roomster's. They say you can have the service for free, but that just means you can reach out to People. If you want to see the responses you have to pay so it's not worth doing anything for free. Just know they're going into it. Be ready to pay if that's what you want.

I pay for this app

I could send 100 messages and get 1 reply as a landlord. No one ever replies. I’m starting to think this app is creating fake profiles to appear busier.

Do Not Sogn Up! As Close to a Scam as it Gets!

At first glance, it appears that there are numerous listings that match your criteria in the city we’re finding places is exceedingly difficult. After messaging several postings, I started receiving emails that I had new messages.

When I go to click on messages, the pay wall starts. $15 for seven days $30 for 30 days or $50 for 60 days. Then looking through my emails, I realized that none of the places I had reached out to you or messaging me back..

So you’re telling me that there’s people trying to rent a room, searching through these apps to find a potential roommate and ignoring all their messages, paying a ridiculous amount of money to message us to see if we want to rent a room from them?

No, I think not. It is a scam. They’re trying to get you to pay to see the messages and the messages will lead you nowhere. Do not sign up.
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Pay wall

Putting a paywall just to VIEW your messages is asinine. Useless app. And the developers responses are extremely unprofessional. I understand paying to boost your post, but not to simply see messages. Very greedy.

Scam

Do not pay for this app it’s a total waste of money. They have it set up so any random person that post that they’re looking for a room they send it into your messages to make it seem as if you have a direct
You don’t know if someone is interested in your listing because they send any and everything to you to make it seem as if the app is popping but it’s really a waste of funds.

A money grab a scam. Trust me. it’s just silly try one of the other apps like Roomies or Zillow. You can’t go wrong with Zillow. It’s free too.
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Poor Service

Does not provide services after paying subscriptions .

Useless unless you pay them money…

I downloaded the app because I’m looking for roommates in my area. I decided to try this as the first app that showed up when I searched for “roommate matcher” in the Apple App Store. But this is a huge flop. To even have the ability to send or get messages in this app, you need to pay, but on top of that, you aren’t even able to add your phone number or any contact info in your description! It will just get rid of it! To be able to actually match with people or rooms, you’d need to be able to contact them or have a match feature, right? Instead, this is just a list of people that I can’t even get ahold of or do anything with…
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Worst apartment/roommate finding app out there

I have been sent 41 messages and only three of them aren’t scamming or really sketchy. Also uses a pay wall to view messages and I paid as I was getting a lot of messages and they were messages from the app or from scams.

SCAM

They charge subscription just to send and receive messages. You’ll find a listing, message them, then when “they” message back, it’ll prompt you to pay just to be able to read the message. Many listings are fake profiles used just for this purpose. Do your research and you’ll find this is a common experience. You’re welcome!
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This app sucks!

Thieves, that’s what this app is. Make sure to stop them from charging you.

They make it look like a bunch of people are messaging you about rentals or rooms available, but it’s mostly bots and fake notifications.

After you cancel you via their app they will continue to charge you. Very misleading.

Make sure to cancel via the Apple store.
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Pointless

I don’t know who’s even using this bc there’s no legit listings and it’s a waste of time.

Good but EXPENSIVE

12$ a week, 30$ a month, or 50$ every other month, otherwise you can’t access DMs. Developer response makes it clear they don’t understand that 30$ a month is a LOT of money for working people, especially people splitting housing to survive. I don’t expect it to be free but their competition chooses the “free with ads and constant upselling” angle so you can come to your own conclusions.
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Waste of time

I’m sorry but if you force your users to PAY to receive messages AND even delete you listing your email if you try to put in your listing, then this app is complete of time and energy. There are plenty of other options that don’t force you to pay to receive messages.
UPDATE: the response that says most apps charge for ‘services’ which in this context means messages, is a blatant and INSIDIOUS LIE.
Also DO NOT CALL ME YOUR CUSTOMER I AM NOT YOUR CUSTOMER
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Account deleted automatically and can’t reinstate

A few mins after signing up, you deleted my account automatically and advised me to contact support if it was a mistake. But when you contact support, a bot tells you to navigate to a support webpage to submit a ticket, which you can’t authenticate into precisely because the account is blocked. What a stupid headache.

Edit: I’m providing a reply to the developer’s response to my review. I work in technology and manage bot-defense tools. False positives occur all the time, so blocks aren’t always for valid reasons. The callout here was that contact customer service about it was impossible because the verification process put me in a loop. Also, as it’s been several weeks since originally encountering the issue and sharing this review, I’ve since found a roommate on a competitor platform and don’t need this issue fixed for myself anymore anyway.
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The location in town is everything

and map view doesn't work on the free-app?

Bad App

I paid for the week and I went on a little while later and they said it was removed I did not do anything and in there help you cannot get a answer they took my money and that is it be careful I would use a different app do not use this I telling you be careful they are bad.

Problem with logging

I couldn’t even log in

Subscription to app

Subscription to utilize app should be noted as a problem.