Scammy and Shady-Stay Away
I normally don’t write reviews but this one got me. I signed up then realized they want money to read messages…. Ok fine so I paid up and was attempting to locate a place to stay, normal pleasantries with the person seeking to rent. Our timelines didn’t match up, no worries right? Wrong they banned my account without notice of any kind, I just couldn’t log in. I could however talk to their chat bot, that was fun… it just kept saying “I understand why you want a clear reason. The exact reason for a specific account isn’t always shared. Accounts can be deactivated if activity breaks our community standards, such as: Our terms also allow us to deny or remove access to the service at our discretion, even without a specific reason. If you believe the deactivation happened by mistake, you can explain the situation through the support chat on the login or signup screen and request a review.” Ok this is fun, they feel like this indemnifies them from any recourse. Smh. When I requested the review they said they would get back to me in less than 3 hours, didn’t happen. For the cost of a single week which was obnoxious they should jump through hoops to help CUSTOMERS, they don’t. This was all in a matter of 24 hours.. I’d rather dip my hand in hot oil than deal with them ever again. It’s all scammy. To clarify I am a homeowner, raised 4 kids, been at my job for over 20 years and I’m just looking for a place to sleep when I take an out of state position. Seems like a bad business practice for them to burn someone that was going to get the big subscription so they can move around while I figure out what’s what.
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Beware of this APP, they don’t even deserve a 1 star
I strongly advise everyone to be cautious with this app! I registered online but never actually used the platform, and the app isn’t even downloaded on my phone. Yet, I discovered that I had been charged weekly without realizing I was enrolled in a recurring subscription.
When I contacted customer support to dispute these charges and request a refund, the experience was even more frustrating. A representative named Janice was extremely unhelpful, dismissive, and inconsiderate of my concerns. Instead of offering a reasonable solution, I was left feeling completely disregarded as a customer.
I never knowingly agreed to these recurring charges, and I find their billing practices misleading and unacceptable.
BEWARE before entering your payment information! Check your subscriptions and payment history carefully. Based on my experience, I would not recommend Roomster. I am extremely disappointed with both their billing practices and customer service.
When I contacted customer support to dispute these charges and request a refund, the experience was even more frustrating. A representative named Janice was extremely unhelpful, dismissive, and inconsiderate of my concerns. Instead of offering a reasonable solution, I was left feeling completely disregarded as a customer.
I never knowingly agreed to these recurring charges, and I find their billing practices misleading and unacceptable.
BEWARE before entering your payment information! Check your subscriptions and payment history carefully. Based on my experience, I would not recommend Roomster. I am extremely disappointed with both their billing practices and customer service.
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Overzealous Account Deletion
Both me and my tenant prospect had our accounts removed for “suspicious activity” when literally all we did was reach out to relevant landlords and tenants. This destructive over zealous approach to mass account deletion serves no purpose and is extremely reckless and unthoughtful, felt like I flushed my money down the toilet. And did they provide any explanation for what my “suspicious activity” was? No, they simply deleted my account without reason. Unacceptable and unprofessional.
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Only downloads if you plan to actually pay because you won’t be able to do anything lol
Whats the point lol of joining this if you can’t even access messages on a free account🤣😂😂 kind of weird to force people to get a subscription just to look at messages lol
Don’t recommend
Don’t recommend
Deleted my account after I paid
I upgraded so I could message, and right after I sent my first message, my account was deleted for no apparent reason. No refund and impossible to get support to refund and reinstate
Beware- very few active users
I paid for a premium membership so I could receive and send messages. Out of maybe 20 messages, only 1 seemed to be sent from a person directly. When you post a listing, it automatically messages all people who match your preferences….its not as if people are reaching out to you directly. This app is not worth the money. Very few active users. I bet I’d have an easier time using tinder instead! I cancelled my membership and will not use again.
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App broken, cannot sign up
Shame, Help link online goes nowhere too
Scam
It’s a scam app!! SCAM SCAM SCAM! ..I had to pay to even read the replies after I send the people messages about the rooms and non of them even responded to me after I paid almost 40$ for the month I paid for the subscription! I can’t even give this app 0 stars or I would
Scammers just want money
Cant even answer messages without paying, screams private equity or tone deaf founders
major disappointment
I’ve used this app in the past to find sublets or rooms for rent. How disappointing is it that now they have put messages behind a pay wall. 11.99 PER WEEK at minimum. God forbid this was an emergency situation for someone, what a deterrent it would be to have your money funneled at the IDEA of finding somewhere to live. Reading developer responses is no surprise. The tone of the responses match the tone of the fees.
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Messages
I got several emails saying I had messages but then when I checked the messages, it wanted me to subscribe. I did not realize this was a pay service…DELETE.
Not a free service
I'm very disappointed with Roomster's. They say you can have the service for free, but that just means you can reach out to People. If you want to see the responses you have to pay so it's not worth doing anything for free. Just know they're going into it. Be ready to pay if that's what you want.
I pay for this app
I could send 100 messages and get 1 reply as a landlord. No one ever replies. I’m starting to think this app is creating fake profiles to appear busier.
Do Not Sogn Up! As Close to a Scam as it Gets!
At first glance, it appears that there are numerous listings that match your criteria in the city we’re finding places is exceedingly difficult. After messaging several postings, I started receiving emails that I had new messages.
When I go to click on messages, the pay wall starts. $15 for seven days $30 for 30 days or $50 for 60 days. Then looking through my emails, I realized that none of the places I had reached out to you or messaging me back..
So you’re telling me that there’s people trying to rent a room, searching through these apps to find a potential roommate and ignoring all their messages, paying a ridiculous amount of money to message us to see if we want to rent a room from them?
No, I think not. It is a scam. They’re trying to get you to pay to see the messages and the messages will lead you nowhere. Do not sign up.
When I go to click on messages, the pay wall starts. $15 for seven days $30 for 30 days or $50 for 60 days. Then looking through my emails, I realized that none of the places I had reached out to you or messaging me back..
So you’re telling me that there’s people trying to rent a room, searching through these apps to find a potential roommate and ignoring all their messages, paying a ridiculous amount of money to message us to see if we want to rent a room from them?
No, I think not. It is a scam. They’re trying to get you to pay to see the messages and the messages will lead you nowhere. Do not sign up.
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Pay wall
Putting a paywall just to VIEW your messages is asinine. Useless app. And the developers responses are extremely unprofessional. I understand paying to boost your post, but not to simply see messages. Very greedy.
Scam
Do not pay for this app it’s a total waste of money. They have it set up so any random person that post that they’re looking for a room they send it into your messages to make it seem as if you have a direct
You don’t know if someone is interested in your listing because they send any and everything to you to make it seem as if the app is popping but it’s really a waste of funds.
A money grab a scam. Trust me. it’s just silly try one of the other apps like Roomies or Zillow. You can’t go wrong with Zillow. It’s free too.
You don’t know if someone is interested in your listing because they send any and everything to you to make it seem as if the app is popping but it’s really a waste of funds.
A money grab a scam. Trust me. it’s just silly try one of the other apps like Roomies or Zillow. You can’t go wrong with Zillow. It’s free too.
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Poor Service
Does not provide services after paying subscriptions .
Useless unless you pay them money…
I downloaded the app because I’m looking for roommates in my area. I decided to try this as the first app that showed up when I searched for “roommate matcher” in the Apple App Store. But this is a huge flop. To even have the ability to send or get messages in this app, you need to pay, but on top of that, you aren’t even able to add your phone number or any contact info in your description! It will just get rid of it! To be able to actually match with people or rooms, you’d need to be able to contact them or have a match feature, right? Instead, this is just a list of people that I can’t even get ahold of or do anything with…
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Worst apartment/roommate finding app out there
I have been sent 41 messages and only three of them aren’t scamming or really sketchy. Also uses a pay wall to view messages and I paid as I was getting a lot of messages and they were messages from the app or from scams.
SCAM
They charge subscription just to send and receive messages. You’ll find a listing, message them, then when “they” message back, it’ll prompt you to pay just to be able to read the message. Many listings are fake profiles used just for this purpose. Do your research and you’ll find this is a common experience. You’re welcome!
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