Pretty bad
Obviously, never tested with customers. Embarrassing for a company that seems to be new and growing. Awkward, poorly thought out (if it was at all). Fix this.
Piece of crap
No way to connect it over wifi and when using sound, the app crash.
The Device is in the garbage.
The Device is in the garbage.
Disappointing
It seems like they had a good idea but haven’t made any updates in several years so the product and app feel ancient. Makes you think they’re probably going to end support pretty soon and close up shop. It’s a shame they don’t even try to update it. This company desperately needs to invest in itself.
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Can’t connect devices via app
Cannot connect any of my devices via the app
Useless
Unable to connect leak detector to WiFi after multiple attempts and troubleshooting. The detector sees the WiFi but connection times out every time. Trash product and app.
Didn’t work
Insurance provided me with a smart batter + water detector. I tried for an hour to set up the battery. (I have smart bulbs, cameras, doors, etc. not exactly my first rodeo) it never worked. Gave up and threw the thing away.
Garbage product for garbage experience
Product doesn’t open easily. Product does not connect to WiFi. App crashes multiple times as I try to connect to WiFi. Don’t waste your money or your time!! What a waste of space for a garbage product. Unacceptable.
Crap
The device can’t connect with my wifi via iPhone and I’m tech savvy. We keep going round the setup process which leads me to a troubleshoot page that says “oops can’t find anything”. For my last attempt I get, “server Unavailable…”.
Why would anyone trust a basement flood device with this crappy mobile app!?Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request. Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
Why would anyone trust a basement flood device with this crappy mobile app!?Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request. Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
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A fantastic aid to safety
Every house should have Roost smart batteries in smoke detectors to add an extra layer of alerts even when away from home. I’ve been a user for more than 4 years and wouldn’t be without them. Just added another in the garage.
Fantastic, well done
Fantastic, well done
Piece of crap
Doesn’t work. Can’t connect to my wifi. Tried several times.
App has gotten worse
Bought smoke detector battery to be able to silence nuisance alarms for a very high smoke detector. Worked fine several years ago. Now that Roost has multiple products, the battery controls are gone.
Bad user interface
This is a nice concept, but the interface wasn’t designed well. For example, it currently tells me “! Your devices need attention”. My “Dishwasher” device says “! Reported on Jan 9 at 3:02 am”. That’s it, there’s no way to find out what was reported or to reset it. There’s a graph of temperature and humidity, but they’re in range.
I finally threw them away. After many many false positives I had a real leak from a dripping sink. I dried the sensor off and after > 12 hours it was still beeping.
I finally threw them away. After many many false positives I had a real leak from a dripping sink. I dried the sensor off and after > 12 hours it was still beeping.
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Meh
I wish there was a way to ping the sensors.
A1
Fonctionne parfaitement, seulement le programmer à l’aide de la méthode sonore. La méthode Wi-Fi ne fonctionne pas.
J’avais le détecteur d’humidité Roost fourni par mon assureur(AssD), et puis changer d’assureur donc Roost ne fonctionnait plus avec l’app Assurance.
Maintenant à nouveau protéger.
Très hâte de voir s’il y aura des coûts mensuels ou s’ils vont devenir à la mode chez Roost !!!
Merci
J’avais le détecteur d’humidité Roost fourni par mon assureur(AssD), et puis changer d’assureur donc Roost ne fonctionnait plus avec l’app Assurance.
Maintenant à nouveau protéger.
Très hâte de voir s’il y aura des coûts mensuels ou s’ils vont devenir à la mode chez Roost !!!
Merci
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Good devices, easy setup, bad app
With a more sophisticated app, this could be a really good product, but the app seems like it’s still in development. For example, there’s very few options for customizing the garage door sensor notifications. You get notified every time the garage door opens and closes. The notification is the same as a text message. Eventually I disabled all notifications from the door. It should be easier to see whether the garage door is open or closed on the home screen rather than having to click down. On the other hand, the devices are cheap and easy to set up. This rest is the easy part to fix! Hoping for an update to the app soon
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Extremely difficult to use
We have a Roost battery in our kitchen’s smoke alarm. Cooking occasionally sets off or kitchen smoke alarm, so we got a Roost battery for it so we could easily turn it off when this happens. You’d think Roost would make this way to do, but NOPE! Incredibly unintuitive app
App crashes and difficult to install devices
This app and compatible products has a long ways to go! Received the device for free from USAA insurance company. The product certainly seems to have value for home protection, but set up and app functionality are poor. When the app and devices become compatible with Apple and the iPhone, I will increase the number of stars.
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An app designed by an engineer
This app seems to have been designed by an engineer working in this product, or otherwise by someone who does not pay attention to Ui design, user-friendliness, collection of focus-group feedback or A/B testing - or pretty much any type of work which is required for a main-stream application. It is hard to configure the application for in-home use without guessing whether a ‘logical-and’ or a ‘logical-or’ is intended, something which should not have been necessary for a consumer-facing app. Overall a disappointment for a hardware product that could have been great.
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Doesn’t work at all
Attempting to connect water sensors to WiFi. The app keeps saying they are successfully connected but then says something went wrong.
Pretty much a totally useless product
Pretty much a totally useless product
Horrible device and service
This device was impossible to connect to my Wi-Fi, so I called roost and each time I called the voicemail said no one is available to take your call. Horrible! Andrew
