Not good
You can submit maintenance requests but that’s basically all it’s good for. The app support team is especially awful and rude if you ever have problems.
not working
I use the app daily. it’s wonderful. but can someone help me get back into my account? I was logged out and it says user not found.
Terrible
Whoever made this app has never spoken to a UI designer. It’s so confusing to navigate. For example, to view notifications, I have to enter the “Messaging” screen, but the default tab is “chat” instead of notifications… who exactly am I meant to chat with?!
There are also tons of little bugs and annoyances that aren’t major enough to rage about by themselves, but they all add up to a really frustrating user experience.
There are also tons of little bugs and annoyances that aren’t major enough to rage about by themselves, but they all add up to a really frustrating user experience.
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Used to be a good app
Since we needed to upgrade to this new app, it’s been extremely frustrating to use. We had issues submitting a maintenance request. Even though that’s been fixed now, the app still refuses to send us notifications when we receive a new message (and it’s not my phone settings, I’ve checked…multiple times). This was annoying before, but extremely upsetting today when some perishable food arrived for me in the afternoon, and I didn’t get the notification to pick it up when it arrived. I even walked out the door since the package was logged, and only noticed when I came back home 8 hours after it had arrived and the front desk staff alerted me to the package. Please fix this so my “treat yoself” food won’t spoil!!
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Cannot submit maintenance requests
You must select a subcategory to submit a maintenance request but there’s no options available in the dropdown menu for any of the categories, making it impossible to submit requests.
