Router Utility User Reviews

Top reviews

Disappointing update

I’ve been waiting for people to make their app more usable so that I don’t have to constantly log into the web interface and this update has certainly improved that. However, the only reason I used it before even though it had limited functionality was to see the event log right on the Home Screen of the app. For some reason they’ve now decided to hide that deep in the interface which makes no sense. It was way more useful where it was and now I a want to see events it’s way mote clicks than necessary.
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Convenient but buggy

I really appreciate the functionality and particularly the push alerts. However this software keeps on loosing it’s configuration which is really annoying

Now it’s useful!

Version 3.0 is huge improvement

Nice

Good it’s free. But so few functions… Do not know why people are buying your devices.

Zero instructions

Not intuitive. No instructions. None of the host names I tried worked. Why create an app if you don’t provide any instructions.

Garbage

Hasn’t worked in ages. Doubt Peplink will fix it either. Looks like I might be going back to pfSense…

No longer works

Used to connect fine. Always was bare bones but at least functional. Since latest update, can’t connect via http or https. Web ui works fine so not a huge loss but not worth the download. Balance20X.

Won’t connect to balance router

Won’t connect to balance router

Won’t connect to a max br1 pro 5g

Looks like this app doesn’t work with the max br1 pro 5g. When trying to login, it just spins indefinitely.

Not enough functionality

It’s a good start, but needs more features. Sim switching, band selection, …

Doesn’t work with Balance One Core

“Router Unreachable” error with Balance One Core firmware 8.0.2 even though I can connect and manage with a web browser using the same IP address. :
Peplink Balance One Core
Firmware:
8.0.2 build 4407
Model:
Peplink Balance One Core
Firmware:
8.0.2 build 4407

App notifications just do not work

The WAN Up and Down notifications just do not work even through I have tried to reinstall the app. I know this for a fact because I get notifications from InControl but not from this app.

Please fix this and your support

Poor

I have the max br1 with two sim slots and this utility would be fantastic if I had the main functions of the web admin tool. It just doesn’t work.

Terrible

App downloads allows me to enter the device info but does not allow me to save the device

Status Access Missing

The app provides some basic information about the router but is missing access to the Status menu. Would like to view Status from app, in particular the usage reports.

Can’t do everything

I’d love to be able to use this more to admin my Pepwave Max BR1 router, but I can’t switch SIM card, which is what I use the most.

Unfulfilled potential

We use a MAX BR1 MK2 in our RV. We rarely use this app, because the thing we most need to do is change SIMs. We carry two different carriers, but find it more useful to select which one we want to use at a given time ourselves, rather than having the router switch automatically.

It would be so simple for this app to have under the cellular settings a button labeled “SIM A” and another labeled “SIM B” to allow a quick and simple switch. Since this isn’t in the app, we almost always use the web interface instead.
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Won’t connect

MAX On-the-Go. Firmware version 8. Won’t even recognize device.

It’s kind of useless, make it better

This app is really lacking. I use in a boat setting changing wifi as wan networks a lot. It would nice to be configure the WiFi as wan network right from the app.

Doesn’t work with HW2 firmware 6.3.4

Doesn’t work with HW2 firmware 6.3.4. Works with HW3 and the latest firmware. This should still work on supported models.