Routes (formerly Le Walk) User Reviews

Name: Routes (formerly Le Walk)
Rating: 4.9 (573 reviews)

Routes (formerly Le Walk)

Routes AI, Inc.

🎬 Entertainment

✈️ Travel

Customer Experience

Positive experience88.5% of reviews

Neutral1.1% of reviews

Negative experience10.3% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Summarized from real user reviews of Routes (formerly Le Walk). Based on 573 reviews and a 4.9/5 average, it highlights the 7 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

🚀Immersive experience
🗺️Unique and informative tours
👍Easy to use interface
💰Free and affordable
🕰️Flexible and self-paced
🌍Expands to new cities
🎨Engaging and educational content

Negative things

🐛Occasional technical issues
📍Strict location-based requirements
🔁Inability to skip or rewind tours
🔋High data usage

Is Routes (formerly Le Walk) Safe?

Routes (formerly Le Walk) appears safe based on user ratings. AppsHunter Safety Score for Routes (formerly Le Walk) is 97/100.

This assessment is based on 573 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience

0.7% of ratings suggest some concerns

0.9% of ratings point to a risky experience

~ Based on 573 App Store ratings for Routes (formerly Le Walk).

Is Routes (formerly Le Walk) Legit?

Routes (formerly Le Walk) appears to be a legitimate app. AppsHunter Legitimacy Score for Routes (formerly Le Walk) is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Excellent

meryoua

6 days ago

Best App Ever

Cannot recommend this app enough. I use it on every trip and even walking around my own neighborhood. Such a cool way to experience the world!

Drww44

10 days ago

Geniale App für Reisen

Eine wunderbare App, liebevoll gestaltete, informative Touren. Unsere Reise nach Paris wäre ohne diese tolle App nur halb so schön geworden. Unbedingte Empfehlung!!

Joana_1985

a month ago

Surreal and spooky

The stories are so engaging and having explore mode on actually feels like someone is walking beside you. Can’t wait to keep exploring with this

Ephen Stephen

a month ago

Amazing way to experience a city

I was on a layover in Paris yesterday and got to check out LeWalk. Would sum it up in 1 word: delightful. It just feels wonderful and seamless to use. You learn so much interesting stuff about a city, and you get to do it at your own pace. Highly recommend

Rob James Bassani

2 months ago

Review

Amazing and so helpful all through Italy so grateful for this resource when we didn’t have a guide or were confused on a building,

Write,

3 months ago

Fantastic way to see a city

I love how we can get a guided tour but on our own schedule. Thanks for creating such a useful app

edelay

3 months ago

Much better than expected

I downloaded this for a future Paris trip. But saw it covered other cities including Rome. We used it at the Vatican and the Colosseum and both audio guides were excellent and we knew exactly where to go on each step. Interesting information, but not too much made it ideal for our day of exploring.

James T Cod

3 months ago

Where are all the 100 comments?

This whole thing looks like a scam... No way I'm letting my info in there...

Georges P.

3 months ago

A must for your trip to Paris

We loved using Le Walk on our recent trip to Paris. It enhanced our city experience as well as our time at Versailles gardens, the Orsay and the L’ Orangerie. A great find.

TX_Superstar

3 months ago

Superbe

I just arrived in Paris and downloaded this app, and I’m already impressed — the content is so rich and engaging, I really love it!

I also really hope the coverage can expand to more regions across France!

Minolawcy

4 months ago

💪🏼

Best travel app ever

UMAHMO

4 months ago

History of the Marais

Fantastic guide

4 months ago

Notre Dame

What a fantastic app and guide A+++++

Mrguthrie

4 months ago

Necessary app for European travel

I love Le Walk!! I’ve used their guided tours in Paris and London and they’re so informative and detailed and add to the trip. Highly highly recommend.

Charles Cromwellson

4 months ago

explore option needs a ton of work

this review is only for the new explore mode that was released; when i’m out on the field (mexico/japan/korea), either the content doesn’t load or if i happen to be on wifi it’s just music without any information content.

i’ve used the guides in paris and they worked amazingly, it’s a shame the quality of the app isn’t consistent with the explore mode yet or that more cities (outside of europe) aren’t available on le walk

paulfelipe

4 months ago

Amazing!

Really an outstanding app. Even if there’s not a curated city guide yet, when you have it open it gives you the history of the town. AND ITS FREE! This is genius, and hope my clients love it just as much!

k brod

4 months ago

Could not get a single tour to work

While I love the concept of this app and appreciated all the recommendations from their social media accounts, I could not get a single tour to work. I had planned most of my trip to Paris and London around different Le Walk tours. I tried downloading over WiFi and over data with no success. I tried going to the locations themselves and connecting to their WiFi with no luck. I read all the troubleshooting FAQs and reached out with the virtual tour guide chat with no luck in fixing the issue. Incredibly frustrating as the previews all played just fine! Highly disappointed in Le Walk’s app.

574839kep

5 months ago

Response from developer

Hey! First, really want to apologize for the issues you encountered. We work really hard to make sure users have great experiences with the product, and we're sorry to have missed the mark! Sometimes when we see these types of issues, it's to do with device memory/storage. To be sure we'll need to debug your session - please feel free to reach out directly by clicking "Text the CEO" in Settings. Thank you again for your trust, and we share your disappointment. Appreciate you helping us make the product better.

AI SUCKS

False advertising

Ainsweey

5 months ago

Response from developer

AI Slop

We did a couple of walking tours over our weekend in Paris - for the most part the tours were good, but we noticed that the guides would randomly change their pronunciation of the Paris suburbs and spoke without consistent rhythm.

AI chatbot in the app revealed the voices used are all AI generated.

The tours ‘may’ be written by a human but I really can’t trust that they are. It was particularly dodgy that it asks you to send the tour guide money after the walking tour.

Inolongerhaveacar

5 months ago

Response from developer

Hey! Sorry to hear that you were disappointed by the experience. We want our users to have a high degree of satisfaction, and we're sorry it missed the mark. Transparently, as we note, some voices are generative clones of actual guides. We use these clones to i) provide tours in every major language, increasing our product's accessibility globally, as well as ii) correcting the tours whenever things change in the world - that's why Le Walk's tours are always the most up-to-date, even in very tricky places like the Musée D'Orsay. Our guided tours are all written, painstakingly, by humans. We work with the top guides in every city to put those out, and would not diminish our credibility otherwise. We also compensate them, while still maintaining a totally free experience, like the one you experienced. Please feel free to reach out via the Text the CEO feature in Settings. We'd be glad to address any concerns you have directly. We appreciate the feedback and hope that you're able to give us a second chance.