Routes (formerly Le Walk) User Reviews

Customer Experience

Positive experience88.8% of reviews
Neutral1.1% of reviews
Negative experience10.1% of reviews

~ Based on 89 written reviews from the US App Store.

What users say

Is Routes (formerly Le Walk) Safe?

Routes (formerly Le Walk) appears safe based on user ratings. AppsHunter Safety Score for Routes (formerly Le Walk) is 97/100.

This assessment is based on 581 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 581 App Store ratings for Routes (formerly Le Walk).

Is Routes (formerly Le Walk) Legit?

Routes (formerly Le Walk) appears to be a legitimate app. AppsHunter Legitimacy Score for Routes (formerly Le Walk) is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Feature & Pricing Suggestion from a Local Resident

I love using your app to explore Paris, but the new 3-day, 7-day, and 1-month passes only suit short-term tourists. As a local resident, I don't explore every day, so paying for consecutive days doesn't make sense. Please consider adding flexible options for locals and new resident-focused routes!

Loving this app

The stories are so engaging and having explore mode on actually feels like someone is walking beside you. Can’t wait to keep exploring with this

Excellent

Excellent

Best App Ever

Cannot recommend this app enough. I use it on every trip and even walking around my own neighborhood. Such a cool way to experience the world!

Geniale App für Reisen

Eine wunderbare App, liebevoll gestaltete, informative Touren. Unsere Reise nach Paris wäre ohne diese tolle App nur halb so schön geworden. Unbedingte Empfehlung!!

Surreal and spooky

The stories are so engaging and having explore mode on actually feels like someone is walking beside you. Can’t wait to keep exploring with this

Amazing way to experience a city

I was on a layover in Paris yesterday and got to check out LeWalk. Would sum it up in 1 word: delightful. It just feels wonderful and seamless to use. You learn so much interesting stuff about a city, and you get to do it at your own pace. Highly recommend

Review

Amazing and so helpful all through Italy so grateful for this resource when we didn’t have a guide or were confused on a building,

Fantastic way to see a city

I love how we can get a guided tour but on our own schedule. Thanks for creating such a useful app

Much better than expected

I downloaded this for a future Paris trip. But saw it covered other cities including Rome. We used it at the Vatican and the Colosseum and both audio guides were excellent and we knew exactly where to go on each step. Interesting information, but not too much made it ideal for our day of exploring.

Where are all the 100 comments?

This whole thing looks like a scam... No way I'm letting my info in there...

A must for your trip to Paris

We loved using Le Walk on our recent trip to Paris. It enhanced our city experience as well as our time at Versailles gardens, the Orsay and the L’ Orangerie. A great find.

Superbe

I just arrived in Paris and downloaded this app, and I’m already impressed — the content is so rich and engaging, I really love it!

I also really hope the coverage can expand to more regions across France!

💪🏼

Best travel app ever

History of the Marais

Fantastic guide

Notre Dame

What a fantastic app and guide A+++++

Necessary app for European travel

I love Le Walk!! I’ve used their guided tours in Paris and London and they’re so informative and detailed and add to the trip. Highly highly recommend.

explore option needs a ton of work

this review is only for the new explore mode that was released; when i’m out on the field (mexico/japan/korea), either the content doesn’t load or if i happen to be on wifi it’s just music without any information content.

i’ve used the guides in paris and they worked amazingly, it’s a shame the quality of the app isn’t consistent with the explore mode yet or that more cities (outside of europe) aren’t available on le walk
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Amazing!

Really an outstanding app. Even if there’s not a curated city guide yet, when you have it open it gives you the history of the town. AND ITS FREE! This is genius, and hope my clients love it just as much!

Could not get a single tour to work

While I love the concept of this app and appreciated all the recommendations from their social media accounts, I could not get a single tour to work. I had planned most of my trip to Paris and London around different Le Walk tours. I tried downloading over WiFi and over data with no success. I tried going to the locations themselves and connecting to their WiFi with no luck. I read all the troubleshooting FAQs and reached out with the virtual tour guide chat with no luck in fixing the issue. Incredibly frustrating as the previews all played just fine! Highly disappointed in Le Walk’s app.
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Response from developer

Hey! First, really want to apologize for the issues you encountered. We work really hard to make sure users have great experiences with the product, and we're sorry to have missed the mark! Sometimes when we see these types of issues, it's to do with device memory/storage. To be sure we'll need to debug your session - please feel free to reach out directly by clicking "Text the CEO" in Settings. Thank you again for your trust, and we share your disappointment. Appreciate you helping us make the product better.